Entering your record locator or booking reference number in the Trip Details section of VeriFLY (the 6-character code you received from the airline in your booking confirmation email) will help improve this experience. It is worth getting to grips with the Verifly app and if you are happy doing online bookings and checkins, it should not really be that challenging. I cant even add the trip back to PHL. At JFK when I left, they were simply not letting you through unless you'd done VeriFLY. I tried, but it did not accept my photo of my Covid certificate, and I had to give up. British Airways has just sent me an invitation to upload my info onto Verifly ( I fly out next Saturday pending negative test) but I notice I cannot put in Heathrow as a point of departure. Other pax were encountering significant delays completing the paper attestation, showing their printed COVID test results, etc. It now won't accept my vaccination certificate. My daughter's was uploaded a day later and took about an hour to be approved. VeriFLY compiles real-time wellness information from self-certified health questionnaires and/or diagnostic COVID-19 test results from over 20,000 performing labs and provides digital badging, proof of test status for both antibody or viral testing, and (in the future) proof of vaccine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. He doesn't recognize any keys words or even the word "Help"??? Youve got your original hospital-issued record of vaccination but it wont upload that. Im worried that mine just shows a green tick and screen like yours. Re: VeriFly app Aer Lingus. This damn thing is just impossible. I used VeriFLY with JAL several weeks for travel from Asia to SFO. I'm reluctant to do this in the first place. Ive travelled twice since Sept and never managed to uplaod this on the PLF, just tick the box saying I will have them to show if necessary, No one checks anything at LHR on both trips nothing. In any case, I can't check in online without a completed checklist on Verifly, and I can't get past step two without entering my non-existent test number. Reach us by mail - our mail address is . When flying to the US last November, no matter what I did , it wouldn't upload. But I did get my Covid stuff done on the BA chosen vendor called VeriFLY. I've been using the Verifly App for my documents and my husband's. verify passport on fly delta app verify passport on fly delta app New comments cannot be posted and votes cannot be cast. Rubbish. Perhaps this is easiest explained in the form of an example. In a previous post I shared my experience with the UK passenger locator form, which I needed to complete in order to even transit the UK enroute to Greece. or a third party, To check in from home and save time at the airport, If you booked directly with Aer Lingus or through a third party and have an Aer Lingus booking reference, To check in on the go and save time at the airport, If you can't check in online or on the App, Self-service kiosks can be used at Dublin, Cork and Shannon. Its far too complicated and time-consuming. Apart from the crappy UI I had no issues with the covid passport. VeriFLY had been a total nightmare mare of an experience. And I didn't have locator form uploaded either. I just put in "TRANSITING" and it gave me a green checkmark. Anyone have any experience with this or a trick for fixing it? VeriFLY is not mandatory for travel on any airline, it's just a free app to help you make sure you have all your travel documents ready for travel. In my case I just showed my COVID results at check in ADD and again to UA during the document check in Europe. I'm sure many will love these apps, but for those of us who do not wish to use them (still many) ..paper print out still works just fine. The next page outlines the process, which is that you have to enter basic trip details, then you have to enter passenger details, and then you have to go through the pre-travel checklist. Aer Lingus. But I did get my Covid stuff done on the BA chosen vendor called VeriFLY. I tried Verifly but there is no option for LHR, it is only for Manchester. PHL to Aruba was flawless. The convenience may be nice but it's also ripe for data hacks and abuse, and God knows we've seen enough of that through the years. I know (nearly) nothing about Daon, the biometrics company that owns Verifly, but this is not their only biometrics product. (always sign up for frequent flyer accounts regardless of how much you travel), This is the version of our website addressed to speakers of English in United Kingdom. Step 3. Despite getting two green ticks, BA still insisted that I could not check in on line as I had not confirmed Covid status. Using the 'Add Flight (s)' Pass. I did this for my wife and me in February for travel to the US and while it took about 30 minutes to complete for each direction the speed and certainty of transit through both airports was worth the effort. Im I'm traveling from dallas to la do i still need to use the app? information used in VeriFLY matches the airline booking information. this is not right as I have done an ADPD and it has been accepted. However my Covid Cert was rejected as it said my DOB was invalid (it mixed up DD/MM on the app) but it was the same layout for my negative test which was accepted! We've partnered with VeriFLY, a trusted travel pass app that allows you to upload your travel documents and have them checked and verified before you fly. I selected a Trip to Spain on AA. Aer Lingus state the following ;Please note that on flights to the USA and to other selected countries in Europe, you cannot check in online unless you have completed the VeriFLY process. It was an additional step of bureaucracy which gave absolutely zero benefits to me, I feel as if I have been bounced into giving my personal information to this third party for no reason at all. Hi, can i pls ask how u rectified this problem? Re: VeriFly app Aer Lingus. We are going ORD-SJU on AA this week and I wasn't sure if I should use it or not, but after reading this I decided to sign up. The locator form was no problem, but the app would not accept the QR code from negative covid test results, so make sure you can provide those manually. David, you may have read that about a month ago I spent a good couple of hours uploading all the documentation required (then) to travel to Singapore much to my annoyance as it wasnt an easy task, only to find when I arrived at T5 the check in person asked for all the hard documents and when I told her that I had uploaded them all to the app she smiled and told me that they dont have access to the app at the desk, so my strong advice is just take all the documentation with you in hard copy and present it them at the desk.. Good luck! (I have backup printouts so its no hassle at all) :). Then Dublin is the default departure airport, As others have said the app is not mandatory but it makes the departure experience at the airport so much faster and easier. When the app is satisfied that you meet all the travel requirements it displays a picture of you with a "tick" to show you are fit to fly. Thank you for your guide to using the VeriFLY app, your step by step instructions are quite detailed, but I have a question on the "Add Companion" screen, which I have not been given the option to bypass as I am flying solo. Flying tomorrow and just checked it again and it hasnt saved my data. Trying to use VeriFLY for upcoming BA flight, but it does not have my airport New Orleans international listed on the airports. . Check in Now. SO what if your flying on AA but its not to one of the preset destinations? The app will ensure you have all the right information covering passport, vaccinations, flight details and test results. I printed everything needed and also have files saved on the phone for each of us. Ground staff dont need any special equipment to use it, just some training that a green tick means the passenger is clear to travel. Its useless. The gate agent gave me hell for the exact same paperwork till I finally realized that I should show her the VeriFLY app with my green check mark indicating my paperwork was already accepted. Here is a prepared a set of handy instructions on how to enable Javascript. Verifly app doesnt recognise my EU covid cert? It's the Aer Lingus hub) and of course I can't move forward in the app until I enter a departure airport. This guide, and the guide to the UK Passenger Locator Form, were very useful. Last year airports were deserted around July and August. Aer Lingus's investment in VeriFLY allows customers to upload and receive approval of their travel documentation at home before travelling to the airport - particularly . WHAT IS THAT? I'm reluctant to do this in the first place. app does not show the departure airport, or my flight number or the right time when it leaves and its impossible to add the right data now cannot check-in online and very disappointed in British Airways that they are using a shitty app like this.. can go to the airport hours earlier, I tried to add a trip to the UK with British Airways and my departure airport (Vienna) isnt in there either. I`m also a bit wary of these private companies. More recently, assuming much greater passenger traffic, my PCR test has not been approved until about 24 hours after submission. The work around that I found was logging in via browser on phone instead of the app, logging into frequent flyer account, then checking in online. I messaged VeriFLY yesterday and got some prefab answer about how it might be too far in advance of my trip (trip is in 24h) or the airline might not be using VeriFLY anymore (so then why are they emailing me to use it?) International travel is ridiculously complicated nowadays, between entry requirements, testing requirements, and paperwork. Flying into Athens and they only provide 2 options American Airlines & Aer Lingus, but I am flying British Airways. But if you often fly with airlines that use VeriFLY, this may not be a concern. (We usually flew out of YYZ pre-Covid). I cannot advance to the final Step until this is completed. Simply upload the required travel documents and VeriFLY will verify them before you fly. They should get rid of VeriFly - all it did was cause unnecessary anxiety for hours before my flight and in the end VeriFly wasnt even used!!! Since neither the American Airlines App nor the Verifly App told us that Verifly was not necessary, we were concerned that we would not be allowed to board our Used Verifly on a trip to El Salvador. I wish my own country CBP had an App for this. You must have a valid pass to be able to access services such as a streamlined experience to verify travel requirements. We will see?? Voting Is Now Open for the 2021 FlyerTalk Awards! I flew to Greece in the summer and BA asked for the very easy to complete Greek PLF to be uploaded. While youd hope so, thats not the reality: Ill share my experience using VeriFly for an American Airlines flight from Charlotte to London. Makes it clearer what they are asking for (basically Covid pre-departure test at this time). Aer Lingus mandate using verifly if you want to check in online. Maybe Im just lucky. Save. On the way back I provided test results and UK PLF about 42 hours before check in and the information was never validated. Since I can't complete the final checklist until this afternoon (per the App), I'm hoping it ultimately works and I can check-in online. which implies great things for their database security. Alternatively, you may use. Helpful . However, it has become far more complicated to Travel internationally and I dont see it getting any better. This will allow enough time for your travel documents to be checked and verified. I bet they are working out the bugs and waiting to see how many more airlines are willing to go along. Online check in was not available and the covid test certificate and passenger locator form were checked numerous times (at check in and then at boarding against my passport). The documents I am supposed to provide are my vaccine status, my passenger locator form and proof of my 2-day PCR test on arrival. 73 helpful votes. Luckily check in was quick anyways. You just show this at the check-in desk and in a couple of seconds you are approved to fly. Save. The whole travel check-in process was so much quicker and easier than our last trip to Jamaica (pre-COVID). Here are some helpful workarounds that should work whenever Aer Lingus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Aer Lingus is causing errors. Thanks. :) Hopefully it will make things easier at the airport. Here are the airlines that use VeriFLY: Aer Lingus: Supports all flights from Ireland to the U.S. (certain airports). The third largest/busiest UK airport. I am not to good on using apps, so could I just go to check in on the day and present all correct documentation. American Airlines, British Airways and Aer Lingus use the VeriFly app. I traveled from PHL to LHR this week. This is definitely disruptive technology. Verifly wont let me upload Covid Certificate until 2 days before flight. I was confused though by the meaning (and possible misinterpretation) of a couple of phrases, viz: in this VeriFly guide: "within 24 hours of departure for the UK": this is intended to mean "within the 24 hour period before departure for the UK" but it reads as if it might mean "within 24 hours of having departed for the UK". Figuring out which countries require what, even just for transits wow it's a lot to research and keep track of! Going through it now for a flight to USA in 4 weeks. Oh! Yeah, the app is absolute garbage. You can find out more information about VeriFLY or download the app here: https://go.daon.com/veriflyapp. On the PLF it does say that it will not upload if there are more than one QR code. Original review: Dec. 15, 2022. There was ZERO difference in the check in process. Apparently the BA website and the VeriFLY website do not talk to each other ? Two of us say "pending" one says "incomplete". 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