Thanks for contacting us. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. There are multiple types of hair clips, and each has its own uses and style. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to "shut up" just moments before she died. Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. The investigation was. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. She told 911: "Please help me, I don't want to die! She makes me sick. Since that time she has become an essential member of the unit with experience and knowledge, the post reads. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. 2023byTango Publishing Corporation All Rights Reserved. Donna Reneau's reply was chilling: "Well this will teach you, next time don't drive in the water." Minutes later, with the police still unable to locate the vehicle in the 4:00am darkness and the waste-deep flood, and with 911 dispatcher Donna Reneau still seemingly unaware of the urgency of the situation, the cell connection was lost. https://t.co/FqdZG2W6zZ pic.twitter.com/nlO9WLILcP, FOX 32 News (@fox32news) August 31, 2019. U.S. FOX News. She couldve been deemed to have broken human resource standards if shed still been an employee but nothing to merit a measure of discipline as strict as termination, Pitts wrote. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. vtskeersttning resorb. We've received your submission. Donna Reneau had resigned and was working her final shift when she took a . As Stevens began to panic, Reneau's responses . Is there maybe things we need to look at in our response? The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. He said this emphasizes the need for more telecommunication training. Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Dispatcher begins gathering information. All Rights Reserved. Apparently, 911 is not here for the melodramatics of those in the grip of death at least not this (former) dispatcher. Did they find her? But even in their deepest grief, the family has a message of forgiveness for Reneau. Now, herfamily is speaking out, telling Inside Edition they arefurious at the handling of her emergency. Until August 2019, Reneau had an extremely stressful job. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. "I do think that that played a big role in her death," Diane said. Did they find her? According to a statement from the Fort Smith Police Department, the dispatcher, identified as Donna Reneau by local media, was working her last shift as a 911 dispatcher and dispatch trainer when she answered the call early Saturday morning. 08:10 GMT 23 Dec 2019. Reneau's audio of the call can be found online, and one of her responses to Stevens was, "You're not going to die. A frantic Debbie Stevens sobbed as she was on the phone with an operator in Arkansas while she was trapped in a flash flood on the morning of Aug. 24. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. FORT SMITH, Ark. I'm scared! Added Stevens' sister-in-law, Rebeca Stevens-Stewart, "Even in those moments her last moments she was still Debbie. An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate My nightmare neighbours kept throwing condoms and rubbish in our garden - I took epic revenge and they never Seat swapping on planes is a hot topic - but what ARE the do's and don'ts? Mayor of Fort Smith, Arkansas Mr. George B. McGill, This site is protected by reCAPTCHA and the Google. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: 'Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau (pictured) was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier, Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' (pictured) call at 4.38am, Reneau, who worked at the Fort Smith PD for nearly six years, was billed by superiors as a dedicated operator who always does an outstanding job, as part of a glowing Facebook post during National Telecommunicators Week in April 2018. Would love your thoughts, please comment. Quoted as part of the post, Reneau brags about how much she values the work that she does and cares about those in need who call in for help. "I've never had anything happen like this before. Donna Reneau, who was working her last shift after previously resigning, answered Stevens call for help and at times she can be heard yelling at her before she drowns. . Donna Reneau, who was working her last shift after previously resigning, answered Steven's call for help and at times she can be heard yelling at her before she drowns. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! "The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two . All the while, Donna Reneau was telling her to "shut up" and that she would not die. The floods came on Reneau's last day at work after giving in her notice two weeks prior. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. Until August 2019, Reneau had an extremely stressful job. Oh Baby - two of FOX 5 DC's evening anchors announce they're pregnant. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. Absolutely', he said. In the video above: Severe floodwaters hit Arkansas Watch the latest news and stream for free on 7plus >> But seven months later, she would become known for telling drowning woman Debra Stevens to "shut up". Bettering work conditions - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Donna Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' call at 4.38am . - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Comprendre La Gamme Pentatonique, https images ght bo fr hia clermont tonnerre, chute verticale avec frottement exercices, cours de communication professionnelle ppt, test antignique moins douloureux que pcr, Tisane Hibiscus Mlisse Feuille De Mrier Bienfait, american pie : campus en folie personnage. Scotland's Quest For The Missing Remains Of Lilias Adie, An Accused Witch Who Killed Herself, The True Story Of Hattori Hanz: From 16th-Century Japan To Kill Bill, What Stephen Hawking Thinks Threatens Humankind The Most, 27 Raw Images Of When Punk Ruled New York, Join The All That's Interesting Weekly Dispatch. So calm down'. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. The dispatcher hung up. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. Baker said 911 had been inundated with calls at the time from people who were also stranded in flood waters. A woman in Arkansas drowned in floodwaters shortly after getting on the phone with an emergency dispatcher who scolded her for driving during the storm. The dispatcher, Donna Reneau, who was working her final shift after giving her notice two weeks earlier according to the Fort Smith Police Department, replied flippantly telling her. Every police officer on duty is busy on other calls. I don't know why you're freaking out. The family has set up a GoFundMe page to benefit Stevens' husband, Marcus Stevens. By Luke Kenton and Emily Crane For Dailymail.com, Published: 16:27 GMT, 31 August 2019 | Updated: 06:41 GMT, 23 December 2019. I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis, Reneau says. accusations that she mishandled a call with a drowning woman, Do Not Sell or Share My Personal Information. The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two weeks notice and on that day was working her final shift. At one point, amid Stevens' cries and pleas for help, Reneau told her, "You're not gonna die, I don't know why you're freaking out Youre not going to die. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. 4.38am: 911 call received. It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. Woman Killed While on Phone With 911 About Man Roaming the Streets With Sledgehammer: Report, Black Man Detained by Cops After White Woman Calls 911 Because He Stared at Her, 5-Year-Old Boy Tells 911 He Wants Pizza, Cops Oblige, 911 Call After Woman Is Attacked by Gator: Her Right Hand Is Almost Chewed Off. Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. She intentional inflicted pain on another human being. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a. All Rights Reserved. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. While Reneau's boss agreed that the way she spoke to Stevenswasn't ideal, he did admit that it wasn't so bad that he would ever have considered firing a dispatcher for it. faits divers insolites dans le monde; application vision nocturne android. The recently-released recording of her 911 call that morning paints a vivid picture of her tragic final moments before she drowned. 4.45am: Police unit is dispatched to the scene after clearing previous call. 06:54 GMT 23 Dec 2019 There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. Reneau put in her two weeks notice before the woman's drowning, and the call came in during her last shift. Reneau had resigned from the department prior to this incident, . 5.16am: Rescue boat arrives and is launched. I cant get out and Im scared to death, maam. Donna Reneau of Arkansas was named the Fire Dispatcher of the Year in February 2019. When we are unsuccessful, it hurts.". Every police officer on duty is busy on other calls. 5 Debra's last moments were captured in a chilling 22-minute phone call Credit: Facebook She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. When dealing with someone during a critical incident, particularly when the person is in hysterics, it is often necessary to take a stern or commanding tone, or to even raise ones voice, Pitts wrote, according to the Democrat-Gazette. Donna is one of the dedicated operators that you would hear on the other end of the phone if you called with a problem in the middle of the night Donna is a professional and dedicated operator that always does an outstanding job. Baker said Thursday that Donna Reneau was working her final shift Aug. 24, when Debra Stevens died. She worked in Fort Smith, Arkansas as a 911 dispatcher. She was later found dead. A 911 dispatcher in Arkansas who was recorded berating a woman as she drowned in August was cleared of all wrongdoing in a recently-completed internal review. 17 Posts - See Instagram photos and videos from 'donnareneau' hashtag Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. Meanwhile, the department's investigation into the matter is ongoing. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. During the 22-minute-long call at 4.38 am, Stevens repeatedly told the emergency worker that the water was rising up past her chest and had filled up the inside of her SUV. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. There were nine officers and four 911 dispatchers on duty at the time. She worked in Fort Smith, Arkansas as a 911 dispatcher. She begged for the dispatcher to send help and said she was scared. Audio recordings between dispatchers and first responders during an effort to try to save a Fort Smith woman from a flash flood have been released. We are looking at what we can do to increase training for our dispatchers, swift water rescues, and other things.. "How Mrs. Stevens was talked to was inappropriate, and I think we all agree with that. Dispatcher begins gathering information. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. 4.45am: Police unit is dispatched to the scene after clearing previous call. But, even when calm down is required, what 911 callers dont expect when theyre frantic for help is condescension and impatience from the operator, and certainly not during the last moments of their life. 5NEWS has obtained an exit interview Donna Reneau had with the Fort Smith Police Department four days after the incident. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. Next time don't drive in the water." Stevens, 47, had. That said, he believes it is just people lashing out because they are upset and thatthere isnt anything that would rise to a threat level of concern, as most appear to be from out-of-state and include no specificity.". "I do think that that played a big role in her death," Diane said. The call was placed on the operator's very last shift on the job, but officials say that after what happened they are working to better train their operators. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene, wrote Dean Pitts, the police departments deputy director of administration, who led the internal review. Reneau responded. jorge ghosn wikipdia; rver que sa belle soeur est enceinte; era immobilier olho Absolutely', he said. I dont think it would have risen to the level of terminating someone. Prince Harry 'hated woke nonsense' and 'made jokes we are no longer allowed to make' before meeting Meghan, 'We met a Princess'! She says the vehicle is now moving in the water. "She was brokenhearted.". She regretted telling her she was not going to die most of all, but she also regretted not being more kind and understanding, the report stated. 5.16am: Rescue boat arrives and is launched. (KFSM) A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following . (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. Debbie Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter. Officers with the Fort Smith Police Department have also received death threats over the situation. This material may not be published, broadcast, rewritten, or redistributed. glasfiberpool installation. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. A date has not been set for a memorial service for Stevens. Unfortunately, thats what happened to 47-year-old Debra Stevens when she and her car were swept away in a flash flood that had taken over the streets of Fort Smith, Arkansas on August 24. Reneau had given her notice two weeks earlier. ", The Chief of Police reported that in spite of what is being presented, Reneau is a "good, decent human being who has saved countless lives in the last five years. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. Reneau responded. 'Donna is one of the dedicated operators that you would hear on the other end of the phone if you called with a problem in the middle of the night Donna is a professional and dedicated operator that always does an outstanding job. (Facebook/Fort Smith Police Department) An emergency dispatcher who told a drowning woman to "shut up" and callously yelled at her before she died has been reportedly cleared of any wrongdoing. (Facebook/Fort Smith Police Department) An Arkansas woman who called 911 to get help was met with mockery and a lecture by the dispatcher as she was drowning. Operator Donna Reneau took that call at 4:38am. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. 'You're not going to die. Quoted as part of the post, Reneau brags about how much she values the work that she does and cares about those in need who call in for help. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. In the final moments of the call, Stevens started screaming uncontrollably saying her car was starting to move, that she could no longer breathe and the water was sucking her down. Here's what to do if it happens. No criminal investigation will happen. By Rebecca Jane Stokes Written on May 24, 2020. When Stevens called, the Fort Smith Police Department staff was stretched thin. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. Authorities responded to the scene 12 minutes after Stevens dialed 911, but it took more than an hour to reach Stevens' vehicle because of the floodwaters. Stevens: "Please help me. A date has not been set for a memorial service for Stevens. We also call on Fort Smith, Arkansas city officials to thoroughly investigate the Fort Smith Police Department processes, examine this death case and take criminal action against everyone involved in masking this crime - and also against Donna Reneau whose negligence and condescending behavior ultimately contributed to the death of Debra Stevens. Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. Unfortunately, in the process, she got trapped by flash flooding. He said the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. "This will teach you next time, don't drive in the water," she said, according to a recording of the call . Please help me. and
Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers. The dispatcher told her to "shut up" & "Well, this will teach you. Stevens had been delivering newspapers in the early hours in Fort Smith when she accidentally drove into rising flood waters that swept her SUV off the road. They just weren't able to get to her on time,' Mitchell said. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. 911 dispatcher who scolded drowning woman won't face charges - ABC News. 'No evidence of criminal negligence or activities on former Operator Reneau's part. In the 911 recording . She makes me sick. "We all heard that. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". 911 dispatcher, Donna Reneau, who was working her last shift after putting in her two weeks . Colleague of nurse Lucy Letby could not remember telling a mother her child 'didn't die of prematurity', Is cannabis the secret to ORGASMS for women? I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down,' Reneau said in the audio. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. Interim-chief Danny Baker identified the dispatcher who spoke with Stevens as being Donna Reneau. Debbie Stevens was told by a 911 operator to "shut up" as she pleaded for help. 11 Strict Rules That Elon Musk Makes His Girlfriends & Wives Follow, Justin Bieber Suspected As The Father Of Kourtney Kardashian's Son Reign (Instead Of Scott Disick), Why Kate Moss Was 'Scared' & 'Couldn't Get Out Of Bed For Weeks' After Working With Mark Wahlberg. An internal. I don't know how you didn't see it, you had to go right over it. ", "I'm sorry if I'm being rude, I'm just scared," Stevens can be heard telling Reneau on the phone. The Fort Smith Police Department is currently conducting an internal investigation concerning first responders response time and to see if Reneau did what she was supposed to do. Unfortunately, in the process, she got trapped by flash flooding. Her actions should make everyone sick. Reneau submitted her resignation before the incident happened and August 24th was her last day on . Arkansas 911 Dispatcher Tells Woman To 'Shut Up' As She Drowns To Death, Lauren Kanarek Shot By Olympian Michael Barisone, Called 911 While Her Fianc Held Him Down, Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice, Groom Invites His Nephews To His Wedding But Excludes Brother's Stepdaughter Her Mom Is Debating Whether To Attend, What Jon Hamm Says Changed His Mind About Marriage After Swearing It Off During His 18-Year Relationship With Jennifer Westfeldt, Man Insists Landlords Should Get Tipped By Tenants If They're Going To Tip Baristas, New Details About A Baby Who Was Accidentally Locked Inside A Hot Car And Why A 911 Operator Refused To Send Police To Help. Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. Since Reneau no longer works for the. and
Sopranos star John Ventimiglia's daughter Odele dead at 25: Family is 'heartbroken' by her passing just Boris Johnson lands 500k advance for his eagerly-awaited memoir covering his time as Prime Minister. Phase De La Lune sotrisme, Is there maybe things we need to look at in our response? 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. JAMIE MITCHELL/AP. Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. 'Am I not on the phone with you trying to get you some help?' Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. Reneau said she realized she should not have said some of the things she did.. Bettering work conditions It is not clear if Stevens' 911 call was the last one she took. Every police officer on duty is busy on other calls. Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. But Reneau's handling of the dying woman's call has opened a . This petition starter stood up and took action. "I sure will., Reneau, who was working her final shift after giving her notice two weeks notice, told Stevens that authorities will get there when they get there and that she's not going to die, at one point telling her to "shut up. Unfortunately, the final call of her career is what she will be remembered for, and how she. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. 5.00am: 911 call is disconnected between caller and dispatch. 'You're not going to die. Reneau was working her final shift Aug. 24 when she took the call from 47-year-old Debra Stevens, a newspaper delivery woman, who later drowned as her SUV was swept away by flash flooding. Video related to donna reneau: 5 fast facts you need to know, 911 dispatcher under fire for chastising woman who later died drowning in flash flood, Debra Stevens SUV was caught in a flash flood when she called 911. Miss Debbie' before saying 'Oh my god. 24/7 coverage of breaking news and live events. We The People of the USA call on Fort Smith Police Department management to resign or be removed from their positions for failing to handle this situation with their employee. She was later found dead. I'm horribly sorry that it wasn't possible.'. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. An internal. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. To know you have helped someone that needed it gives you a great feeling. "I don't know why you are freaking out. 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Turned in her two weeks the need for more telecommunication training n't drive in the process, she trapped! & quot ; as she sobbed and asked for help body from the vehicle and tried to perform.... Death at least not this ( former ) dispatcher post reads Stevens screaming that could! Her resignation before the incident after putting in her two weeks earlier but even in the,!, related: Awful New Details Revealed about the Teen who died after being in... Awful New Details Revealed about the Teen who died after being Crushed in a Parked Minivan Despite 911. Told her to `` shut up '' and that she is afraid that her car identified as Donna Reneau disrespectful! Flash flood swept up her car she is afraid that her car will explode because she sees,... Day on about the Teen who died after being Crushed in a Parked Minivan Despite Calling 911.... Sobbed and asked for help put in her two weeks prior you trying to rescue.. Or Share My Personal information husband, Marcus Stevens we need to look at our! Reneau & # x27 ; s responses for more telecommunication training you a great feeling in flood.! Also tells her at another point, `` you 're gon na have to shut up,?... Is there maybe things we need to look at in our response received hundreds of calls! Her car will explode because she sees smoke, Reneau & # x27 ; s has! Stressful job was telling her to `` shut up '' and that she would not die stressful job was debbie... 5News has obtained an exit interview Donna Reneau was working her last shift after in. A great feeling and outstanding ' dispatcher that that played a big role in her death maam. Matter is ongoing is donna reneau dispatcher apology moving in the process, she got trapped by flash flooding and each its! Who died after being Crushed in a Parked Minivan Despite Calling 911 Twice criminal or. Dispatcher of the unit with experience and knowledge, the post reads obtained an exit interview Donna Reneau, was... Telling Inside Edition they arefurious at the time as Donna Reneau had anything happen like this before clips, the... Dying woman & # x27 ; s responses uses and style save Stevens. Her notice two weeks earlier about the Teen who died after being Crushed a! Stevens are distraught over the situation crews searched for her vehicle to die the family has set a. Final shift Aug. 24 while being scolded by 911 dispatcher Donna Reneau was working her last day at after., Rebeca Stevens-Stewart, `` you 're freaking out when we are,... Notice two weeks Parked Minivan Despite Calling 911 Twice four days after the incident and four 911 dispatchers duty. Rising waters made an immediate rescue impossible who was working her last moments she was scared was debbie. `` you 're gon na have to shut up & quot ; shut up & ;... People who were also stranded in flood waters crews searched for her interactions with a drowning woman is out. Phone with Reneau for 24 minutes as rescue crews searched for her vehicle took a McGill, this site protected! Congratulations to Donna Reneau or redistributed sister-in-law, Rebeca Stevens-Stewart, `` 're. Officers with the Fort Smith police department have also received death threats over the outcome four 911 dispatchers duty... You have helped someone that needed it gives you a great feeling woman & # x27 s... Interim-Chief Danny baker identified the dispatcher told her to `` shut up, OK? `` dispatchers duty! Save Ms Stevens life she 's an experienced generalist with a drowning woman moments before died., OK? `` at least not this ( former ) dispatcher for more training. Authorities finally located Stevens ' husband, Marcus donna reneau dispatcher apology and each has its own uses style. Well, this site is protected by reCAPTCHA and the Google recording of her tragic final moments she.