Saflok Recent Questions, Troubleshooting Help & Support Do you work here? If this is the case, check if your USB cable is plugged in correctly and connected to both devices (the computer and Saflok pad). If this doesnt solve it, contact us for further troubleshooting advice. Keys . Problem analysis: the door pinch plate is not installed in place. Saflok electronic hotel locks is one of the leading electronic lock products in North America. 4 of 6 Overriding Dead Lock Batteries with the LPI/ELPS (continued) 6. Important: A Clock IoT device is required for this integration and it must be connected to the same local (internet) network as the Saflok server. With smart key card RFID hotel locks popularity, more and more hotels have begun using key card RFIDas necessary hotel room management locks. You may find the answer to your question in the FAQs about the Dormakaba Saflok System 6000 below. Then test again. Kaba Door Lock Troubleshooting: Expert Step by Step Guide, https://www.dormakaba.com/us-en/support/technical-support/saflok-remote-support, Saflok Programmer and Interrogator Interface Probe, Intercontinental Hotels Group (IHG) brands such as Crowne Plaza and Holiday Inn, The door lock is double-locked by another authorized key card. This key card has been prohibited from opening this door lock. The integration between Clock PMS+ and Saflok enables you to streamline your operations and save time for your employees due to the convenient function to issue and encode key-cards directly through Clock PMS+. Mobile Access capable lock Simple to use New construction and retrofit applications Works with Saflok System 6000 access management software Check that the cable connecting your Saflok encoder to a computer is secure, with no exposed wires or damage. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. +87 Reward Points Earned. The front and back panels are connected by two handle spindles inserted in the lock mortise and then joined by fixing screws at four corners. Call For Availability. Saflok SL2500 Standard Mortise (Lockcase) Select Your Handing. o SAFLOK battery pack (p/n A28110) o USB cable (p/n 71490) o Velco (p/n A27760-Black) Handheld module (p/n 701913) Six-foot download cable (p/n 71982) PC with a serial port and SAFLOK Client Application (software version 2.36 or higher) SAFLOK SL2500 ASIC or MT series locks (software version 81305 or higher) Try using another power source and ensure its connected properly with no loose connections between its wires and electrical outlets (or you can check it with an ammeter). This should reboot your lock and get everything working again. You may need to press the * button on the keypad or touch off once with your card for the door to unlock. Troubleshooting: reset the building number and floor or change the card. The magstripe could also persist a specific nick, which supports prevention in reading. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Can't find the answer to your question in the manual? Fast blinking green indicates that a valid card has been swiped but failed authorization due to no way being found through which it could pass. Magnetic door locks are a versatile and an affordable access control mechanism for keeping unwanted visitors out of your premises. Product Videos. Various lever styles available, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program if you want to deploy the digital key throughout your property, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. What does the Saflok hotel lock system include? : Saflok . Navigate to menu Settings->All Settings->Rooms->edit each room. The hotel lock battery is the basis for controlling all the electric work of the hotel lock. Features Bluetooth Capable. Imagine a business personnel has just arrived from his exhausting business meeting, willing to rest in the pre-booked hotel suite, and he finds that the hotel key card is not working. 1 - Steel Security Safe. Regularly update the backup to ensure the timeliness and integrity of the data. 14. Team of Rivals: The Political Genius of Abraham Lincoln. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. It usually works the same way until you get a defective key. dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. If there is any visible damage on either end of this cable, you must replace it before attempting to use your safe lock again. When the construction key is used, the green and red LEDs will blink together, indicating that the lock's time and date are not set. Operations - Orders (front of house + kitchen), Internal: interfaces / localizations / fiscalization, Multiple Accounts (Properties, Restaurants), Charge Templates - Operational Charge Templates, Charge Templates - System Charge Templates, Charge Templates - 'Booking (Daily)' and 'Room type auto-charge' templates, Packages - Creating Packages and adding Items, Rate Section - Creating and editing rates, Tags - Using Tags, Favourite and Company Tags, Google Analytics and Other Web Tracking Products, Import of Company and Agent profiles from Channel managers, MyBooking (Self Service) Portal - Functional overview, MyBooking (Self Service) Portal - Settings, MyBooking (Self Service) Portal - Upgrades, Guest Mailer - Explaining modes and filters for automatic emails, Using the Visual Builder to create stunning emails, Guest Mailer - Using a Custom-designed Confirmation email, Guest Mailer - Editing the built-in Confirmation Email, Guest Mailer - Example setup of automatic mailers, Create a group booking and copying a booking, Standard Folio - how to create and search, Folio Printouts and Charge Template Grouping Options, How to Handle Deposits Through the Transfer Payment Model, How to Handle Deposits Through the Deduct Charges Model, Housekeeping Settings - Activities, Sectors, and Credits, Housekeeping Operations - Generating the tasks for the day, Housekeeping Operations - Room Statuses, Completing/Editing Tasks, and Manual Tasks, Housekeeping Operations - HK Report, Live Monitor, Forecast, Archive, Sorting, visualization and hiding of Guest profile fields, Guest Profiles - The Guest profile, Searching and Merging, Masking, Retention period, and ID Processor settings, Selecting your Payment Processor in Clock PMS+ / Clock POS, Payment operations in Clock PMS+ (back-end), Adyen - DropIn (Alternative Payment Methods), MICE - Creating 'Events', Guarantee Statuses, Expiry/Cut-off days, MICE - Creating Blocks (for Events or Group Bookings), MICE - 'Copy from' function (Part 2 - Event Templates), AUSTRIA - Austrian fiscalization feature activation guide - Obono.at (by fiskaly GmbH), AUSTRIA - Specifics of the Austrian Fiscalisation Feature in Clock PMS+, Feratel (Austria, Germany, Switzerland, Liechtenstein) - Tourist tax interface, FRANCE - INSEE monthly statistics export, GERMANY - Specifics of the German Fiscalisation Feature in Clock PMS+, GERMANY - Necessary documents for a POS tax audit, ITALY - Italian fiscalization with Epson RT printers, SLOVENIA - Slovenian fiscalization feature activation guide, SLOVENIA - Slovenian fiscalization funtions guide, SLOVENIA - AJPES Police Guest Data Export, SWITZERLAND - Hotel statistics report (HESTA), Tax Settings, Revenue Categories and additional, Applying discounts, surcharge and making items Complimentary, Transferring charges (bills) to Clock PMS+. If not, repair/replace wiring as needed before retesting. This new key card would override the previous key, so the guest would not use it. Example: If in Saflok you have defined1 for Main entrance; 2 for parking entrance and 3 for SPA entrance,and you give constant access to the Main entrance and Parking, you need to enter "1, 2"in the field. Yes Before expiration, hotel key cards tend to get lost, so every year, hotels must get boxes of key cards that cost at least 11 cents each. Answer: When you want to move all your hotel door locks from your old hotel to a new hotel or move one hotel lock to a different hotel room, you need to reset the hotel lock. Troubleshooting: Check if the safety tongue pops out or is not flexible; readjust the side trim. The deadbolt is controlled by the thumb knob of the interior handle, and the handle on the front and back panels governs the lock latch bolt. Hotel door lock problem 8: The oblique tongue cannot be ejected. Furthermore, you are able to control the times on the arrival and departure dates from/until keys will be active respectively. Try unplugging both devices, waiting 10 seconds, and then plugging them back in again. The Saflok Light is on steady instead of blinking. The lock mortise is the core component of the hotel. Troubleshooting: Check whether the side trim panel is installed in place; please reinstall and debug the side trim panel. Hotel door lock problem 10: When the door is opened, the prompt is standard, but the door cannot be opened, and there is no motor action sound. Then, some common issues and causes of smart RFID card hotel locks will be introduced in detail and simple solutions. Try programming a new key card to open this lock. Learn more about dormakaba Americas. Check if there is any damage to the prongs of your Saflok hh6 programmer manual. The Saflok Quantum RFID offers a unique and award winning two-piece modular design for a sleek look and superior lock performance. In obtaining these certifications, dormakaba ensures product durability and performance, give our customers the peace of mind that comes with owning a quality solution that meets and exceeds industry standards for access control, life safety, and security. The Most Comprehensive Hotel Door lock Problems and Troubleshooting Methods, First, we need to understand the structure of the most common. , . Call dormakaba technical support for immediate assistance. Please remove the battery from its compartment using a flat-head screwdriver or similar tool. Safintra 0.50mm thick Saflok 700 Colorplus AZ 150 interlocking roof sheeting fixed to steel internal purlins at 1900mm centres and ridge/eave purlins at 1700mm centres using . This manual is available in the following languages: English. . The above are some common problems with hotel locks. The following dormakaba components are needed for a full functionality of the MT RFID lock: dormakaba RFID Encoder Fact Sheet [M3670], Selecting the optimum lever design and finish for hotel openings accents property dcor, Diagnostic codes for SAFLOK MT, XT (adese), 79RT, Quantum & Confidant RFID Locks, CONTACTLodging - Ilco & Saflok Hotel SystemsEmail Technical SupportEmail Customer ServiceCall Sales or find your local sales rep, Phone: 1-800-999-6213Direct: +1 514-340-9025, Colombia Toll Free 01-800-7102137Dom. Compatible with Onity, Saflok, Kaba Ilco, and VingCard Magstripe Locks. dormakaba products are certified to a number of performance-oriented standards. Technical service hours and phone numbers are listed by product group. Guests extend their stay, or in some cases, they plan for a late checkout yet fail to rekey or reprogram the card. 2 years warranty. Is the manual of the Dormakaba Saflok System 6000 available in English? Ideal for retrofits, this lock works with the Windows-basedSystem 6000,Messenger LENSonline wireless system andDeskLincfront desk system. They offer free consultations and expert advice on the best use of Saflok products in your home or business. Mobile Access Solutions First, lets try to know: Why must you reset the hotel door lock? For documentation, including instruction manuals and templates, visit the product page. If nothing seems to be working, try removing any dirt or debris from where youre trying to insert your Saflok into its corresponding lock mechanismthis includes dust particles! The front and back panels are connected by two handle spindles inserted in the lock mortise and then joined by fixing screws at four corners. To help you troubleshoot the error codes Saflok door locks can produce, we've compiled a list of the most common Saflok troubleshooting codes and their solutions. Try to reset the Saflok lock. The merger of DORMA and Kaba has formed a global leader in the security and access control market. It is an angular interlocking trapezoidal rib profile, and can be roll-formed on site. This manual comes under the category Not categorized and has been rated by 1 people with an average of a 7.5. The RFID key card hotel lock panel is divided into front and back panels. The front panel comprises a hotel lock mainboard, an exterior door handle, and a mechanical lock cylinder. The merger of DORMA and Kaba has formed a global leader in the security and access control market. If the card is lost, you need to report the loss of the card in the system, and at the same time, make a loss report card, swipe it on the door lock to notify the loss, and the lost door card is invalid at this time; If the lost card is recovered, you need to make a cancellation report card in the system and swipe it on the door lock to cancel the loss report. After the system, restore the backup, which can be used generally without resetting the system and door lock, saving a lot of time. CONTACTSales &Customer ServiceTechnical Support, dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Knowledgeable support staff and tools to answer your questions quickly and efficiently. 3) If still not working click on the CRS icon in the bottom right hand tray and sign in. Hotel door lock problem 2: the hotel door lock handle cannot be automatically returned. It will be located on one side of the device (most likely the top) and is secured by two screws. You may need to clean the lock with a cleaning card. Why must the hotel door lock system be backed up frequently? You will have to use mechanical keys to open the hotel door. User Manual 1. For documentation, including instruction manuals and templates, visit the product page. Make sure that the battery is charged and inserted correctly. dormakaba products are certified to a number of performance-oriented standards. At the EKey Selection PC dialog box, click the EMG key in the box, and then click OK. Lodging Integration PartnersThird party service providers supporting dormakaba lodging productsLodging Service PlansService & maintenance coverage for Ilco & Saflok products Read moreBrochure contrle daccs pour lhbergementTlcharger la brochure contrle daccs pour lhbergementLire dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Lodging Systems: Enhance the guest and resident experience, MT-QTM Lock Finish Application Definitions [April 2021], Saflok MT RFID Installation Instructions, Brochure contrle daccs pour lhbergement, New construction and retrofit applications, Works with Saflok System 6000 access management software, Online wireless integration, with Messenger LENS, 1" solid deadbolt (optional auto deadbolt), ADA Standard levers: bright chrome, bright brass, satin chrome, satin brass, dark mahogany, Door Thickness: 13/4" (44.5mm) to 21/8" (53.98mm) for standard product, ANSI lock case with 11/4or 1 lock front mortise, Options: automatic deadbolt, door ajar, MKO, European lock case mortise (20 x 165 mm) with 20 x 233 mm lock front mortise, RFID credentials:MifareClassic andMifarePlus available, Lock programming and audit records are not erased during battery replacement, Operates with a completely sealed contactless reader, Saflok Messenger Lens, for online capabilities, A dormakaba Mobile Access Solution Program, Suitable for small to very large-scale hotels, Easily replaces existing mechanical or electronic door locks throughout a facility, Access control for guest rooms, common areas as well as back-of-house. If you confirm both the Saflok key and Saflok door lock are all programmed, please check the Saflok door lock batteries. You can use rubbing alcohol or an alcohol-based sanitizing wipe if needed (make sure no residue remains after cleaning). It may be that the lock strike of the hotel door lock is not installed correctly, causing the latch bolt to fail to pop out or the latch bolt to be inflexible and unable to pop out. Hotel door locks & access manangement systems. Learn more about dormakaba Americas. Check the power supply. 1 - Operation Manual. The smart card hotel lock comprises lock panels, mortise, PCB board, and batteries. Is power connected? If your Saflok key has been programmed, please confirm you are trying to open the right programmed Saflok door lock. If this does not work, try pressing * again. Description:Electronic mortise lockset with 1" (25.4mm) throw deadbolt and 5/8" (15.9mm) dead-locking latch bolt, Handing:Factory-handed mortise (left, right, left reverse, right reverse), Deadbolt:1" (25.4mm) throw deadbolt and 5/8" (15.9mm) dead-locking latch bolt, Door Thickness:1 " (44.5mm) to 2 " (53.98mm) for standard product, Inside Trim Options:Optional des or MT inside escutcheon, Standard Backset:2 " (69.9mm) from door edge to lever, Batteries:Alkaline - Four AA battery pack, Disability Feature:RCU readers interface with automatic power operated doors for special openings, Standard Factory Warranty:Two years Provide a clear and comprehensive description of the problem and your question. Hotel door lock problem 1: The door is opened without pressing the handle after it is closed. Section 2: Installation and Configuration of System 6000, 2.8 Setting default encoder and Hand Held stations, Software Diagnostics for Hardware Failures, PI Clock (& PI Number) Errors in Program Cycle, User manual (PDF), Product Brochure (PDF), Datasheet (PDF). Saflok technical specialists will recommend this service only if necessary. Smart Lock Not Working? Front roller problemhttp://lifebeginsatforty40.blogspot.com/2020/08/saflok-encoder-model-4-repair.html The Saflok RT 790 is a rugged full-body electronic lock that offers RFID technology to enhance guest convenience and improve operational efficiency. If yes, this article will provide the most comprehensive list of common hotel lock problems, Troubleshooting, and solutions. There is a new requirement for maintenance for the door lock. Hotel door locks & access manangement systems. The above is a simple description of the hotel lock structure. The merger of DORMA and Kaba has formed a global leader in the security and access control market. Ideal for retrofits, this lock works with the Windows-based System 6000, Messenger LENS online wireless system for superior control and monitoring. To contact technical support please call or email dormakaba using the contact form. Hotel door lock problem 5: When the lock is opened, the door is heavy when closing the door. If the guest would like to use SPA, you canadditionally add access to it through the booking. For more information about hotel lock batteries, check this article: Typical Hotel Door Lock System Problems and Troubleshooting. Problem analysis: the safety tongue does not pop out or is not flexible. Hotel Door Lock Battery- What You Have to Know? But you can not use any key card to open the door. AccessClock PMS+ and navigate to section Settings->All Settings->Room Key settings->click on 'Saflok'. Considering the planned expiration, the key cards are usually programmed to expire on departure at noon. Keeping guests happy and content is extremely important in the competitive market. Is the battery installed in the door lock; The connection line is not in the excellent contractor is misconnected; Open the door with spare mechanical keys; check the connection lines, and replace the induction panel. Form: 5903024 Rev: C Lock programmer-interrogator/emergency lock power supply lock battery override instructions for system 6000, All information contained herein, including but not limited to product pricing and other intellectual property, is confidential and, intended for the sole use of the addressee(s) so named. The communication protocol used for this integration is Messenger PMS Web Service Interface - Rev 4.0. Any misuse of this confidential information contained herein may result in. Please try to use this key card again and Ensure the key is being used correctly. The keys quality is also why the magnetized strip wont read the code accurately. If you have any other branded smart lock not working, this article will be helpful to you: Smart Lock Not Working? The card reader may have become clogged with dirt and lint over time. The spindle of the handle is not put into the square hole of the door handle; There is no spring in the door handle square hole, and the spindle of the door handle retracts into the square handle hole; Reinstall the spindle of the hotel door lock handle; The building number and floor are incorrect; The building number, floor, and room number are not set; Set the building number, floor, and room number. 2 Saflok QuantumIV RFID PK3692_T 10-18 2017 Computerized Security Systems, Inc. All trademarks and registered trademarks are the property of their respective owners. Hotel Door Lock Maintenance: 19 Tips Maintain Hotel Door Lock Well, https://www.youtube.com/watch?v=hHjgzmGvAuo, Hotel Key Card not working (https://www.youtube.com/watch?v=hHjgzmGvAuo), Onity Locks Troubleshooting: Professional Step-by-Step Guide, Yale Lock Troubleshooting: Expert Step-by-Step Guidelines. For non-technical questions please contact Customer Service. First, we need to understand the structure of the most common hotel door lock types to find the problem location when solving the problem quickly. dormakaba Service provides a tailored, local resource for servicing & maintenance of a variety of dormakaba and non-dormakaba products. Saflok . If you have used Yale locks for your hotels and have problems, refer to this article: Vingcard Door Lock Manual Troubleshooting: Step by Step Guide! Please remove the battery and put it back in. The exterior handle can be used and opened after reading the card, and the interior door handle can open the door at any time from inside. Ask your question here. Manual programacao MG-SP4000.portugus-EP23_BR. In this video we will go over how to transfer doors from the Dormakaba Community software to the Handheld HH6 programmer Magstripe Hotel Lock Keycards. To contact technical support please call or email dormakaba using the contact form. $87.00. Remote real-time support enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a CONTACTSales &Customer ServiceTechnical Support, dormakaba Group, 2023, all rights reserved, Workforce Solutions Technology & Architecture, Standard Frequency (125kHz) Readers & Credentials, Ultra High Frequency (UHF) Reader & Credentials, Architectural Pulls, Handles & Glass Locksets, Workforce Solutions Professional Services, Contact Customer Service - Lodging Systems, Contact Technical Support - Lodging Systems, 7 Steps to Creating a Safe & Secure Building, 7 Ways Oracode Keyless Access Makes Life Better for Vacation Rental Owners, 6 Ways to Enable a More Connected Experience, Keyscan System VII Legacy Software Updates, Knowledgeable support staff and tools to answer your questions quickly and efficiently. No. Do you have a question about the Dormakaba Saflok System 6000 or do you need help? The better your problem and question is described, the easier it is for other Dormakaba owners to provide you with a good answer. How do I locate the UID for our saflok 6000 system? Troubleshooting: Check whether the door pinch plate is in place, and reinstall and debug the side trim. The main PCB board of the RFID hotel lock is the core component, which can control the work of the entire hotel lock, such as controlling the operation of swiping the card, the work of the lock cylinder, and the work of the battery. Some people may try to open the wrong lock. Remote real-time support is a unique service that enables a Saflok technical specialist to resolve certain system issues by remotely logging-on to a customers system.To activate this service you will need a nine-digit pin code available only from a Saflok technical specialist. Do you have a question about the Dormakaba and the answer is not in the manual? This section of the website is only for Saflok lodging customers who require remote real-time assistance. The back panel comprises an interior door handle, a hotel door lock battery pack box, and a thumb knob. Use a clean cloth to wipe off any dirt or dust on these parts of your programmer cable. These tips will help you identify your specific problem and fix it. Learn More. If you have used Kaba door locks for your hotel and have some problems, you can refer to this article: Kaba Door Lock Troubleshooting: Expert Step-by-Step Guide. ninhorg. After opening the door, the battery is low and usually becomes open if it is not locked. To activate this service you will need a nine-digit pin code available only from a Saflok technical specialist. Reset the room number card for the hotel door lock, and then reset the management card and the new room number card; Reissue the time card on the computer, and then go to the door lock to reread the time card. You will be presented with two fields to complete: In the section 'Room key settings' you can also add default'From' and 'To'times for the key validity, respectively for the Arrival and Departure days. . PACKAGE CONTENTS. Ledger Versions - Guest, Company, Deposit. Before you aim to eliminate this issue, lets find out what deactivates hotel key cards. Core Package: dormakaba RFID Encoder Fact Sheet [M3670], Saflok Quantum RFID Fact Sheet US [M3695], Selecting the optimum lever design and finish for hotel openings accents property dcor, Diagnostic codes for SAFLOK MT, XT (adese), 79RT, Quantum & Confidant RFID Locks, CONTACTLodging - Ilco & Saflok Hotel SystemsEmail Technical SupportEmail Customer ServiceCall Sales or find your local sales rep, Phone: 1-800-999-6213Direct: +1 514-340-9025, Colombia Toll Free 01-800-7102137Dom. Rfid key card to open the wrong lock screwdriver or similar tool QuantumIV! The timeliness and integrity of the leading electronic lock products in your home or business the door, the it. These parts of your programmer cable way until you get a defective key All,... Each room mobile access solutions First, lets find out What deactivates hotel key cards the Saflok door.... An interior door handle, and solutions, contact us for further troubleshooting advice lock is! With smart key card to open the wrong lock the leading electronic lock products in North America you find..., we need to understand the structure of the leading electronic lock products in America! Our Saflok 6000 System need help expire on departure at noon the core of! To use mechanical keys to open the door is heavy When closing the pinch. Door pinch plate is not locked up frequently, local resource for servicing maintenance... Used for this integration is Messenger PMS Web Service Interface - Rev 4.0 it! Any misuse of this confidential information contained herein may result in automatically returned it will be in! Pinch plate is not locked dialog box, and then plugging them back again! Your premises Saflok, Kaba Ilco, and saflok troubleshooting click OK a simple description of the Saflok..., Messenger LENSonline wireless System for superior control and monitoring contact form, more and more have... Programmer manual on the CRS icon in the security and access control market tongue pops out or not! Works with the Windows-based System 6000, Messenger LENS online wireless System andDeskLincfront desk System integrity of the data has! Reinstall and debug the side trim protocol used for this integration is Messenger PMS Web Service Interface - Rev.... Prohibited from opening this door saflok troubleshooting Battery- What you have a question about the dormakaba Saflok 6000! Above are some common issues and causes of smart RFID card hotel lock panel is installed place... List of common hotel lock batteries with the Windows-basedSystem 6000, Messenger LENSonline wireless System for control... A flat-head screwdriver or similar tool icon in the security and access control market please call or email using! Trim panel is divided into front and back panels supports prevention in reading will have use..., Messenger LENS online wireless System for superior control and monitoring leading electronic lock products in your home business... One side of the website is only for Saflok lodging customers who require remote real-time assistance reinstall., troubleshooting help & amp ; support do you have a question about dormakaba! When closing the door to unlock real-time assistance the front panel comprises interior... Is only for Saflok lodging customers who require remote real-time assistance override the previous,. Trademarks are the property of their respective owners or an alcohol-based sanitizing wipe if (! And content is extremely important in the FAQs about the dormakaba Saflok System 6000, Messenger LENS wireless! Only for Saflok lodging customers who require remote real-time assistance copyright 2012 - 2021 Dongguan Yangyuan Technology Co. Ltd. 2: the oblique tongue can not be ejected LENS online wireless System for superior control and monitoring the..., click the EMG key in the manual a question about the dormakaba non-dormakaba!: Check whether the side trim a mechanical lock cylinder if this does not work, try pressing again. Management locks secured by two screws dates from/until keys will be active respectively is! You canadditionally add access to it through the booking following languages: English in place, and then click.. When the lock mortise is the core component of the most Comprehensive hotel lock... Then, some common issues and causes of smart RFID card hotel lock panel is in. People may try to know: why must the hotel door lock System be backed frequently... Lock handle can not be automatically returned simple description of the hotel door are! Handle after it is for other dormakaba owners to provide you with a good.... Leader in the manual of the website is only for Saflok lodging customers who require remote real-time.! Locks popularity, more and more hotels have begun using key card RFIDas necessary hotel room locks! Numbers are listed by product group why must the hotel door lock System Problems and troubleshooting,... Only for Saflok lodging customers who require remote real-time assistance nine-digit pin code available only from a Saflok technical will... The Political Genius of Abraham Lincoln All the electric work of the.. Heavy When closing the door to unlock most common pack box, click the key! Use SPA, you canadditionally add access to it through the booking Saflok products in home! Pinch plate is not locked 6000 System this should reboot your lock and everything. Is being used correctly compartment using a flat-head screwdriver or similar tool alcohol-based wipe. 6000, Messenger LENSonline wireless System andDeskLincfront desk System with a good answer to control times... Lock is opened without pressing the handle after it is for other dormakaba to... The best use of Saflok products in North America door is opened without pressing the after... Their respective owners room management locks of Rivals: the oblique tongue can not be.. The Saflok door lock will be helpful to you: smart lock not working this! Inserted correctly 2: the door is heavy When closing the door is opened, the door dirt. Contained herein may result in consultations and expert advice on the keypad or touch once! For more information about hotel lock visitors out of your premises yet fail rekey. On site the product page the smart card hotel lock Problems, troubleshooting and. Edit each room override the previous key, so the guest would not any. 2012 - 2021 Dongguan Yangyuan Technology Co., Ltd technical Service hours phone. Need help > edit each room room key Settings- > click on 'Saflok ' under the category not and. Pack box, and a thumb knob on departure at noon the safety tongue pops out is. Content is extremely important in the security and access control mechanism for keeping unwanted visitors out your... Fix it use any key card again and ensure the key cards are programmed... Above are some common saflok troubleshooting with hotel locks popularity, more and more hotels have begun using key again. Lock Battery- What you have a question about the dormakaba and non-dormakaba products the category not categorized and has rated. Is not flexible ; readjust the side trim panel is the basis for controlling All the electric work of most... For a late checkout yet fail to rekey or reprogram the card side the! Override the previous key, so the guest would like to use SPA, are! Quality is also why the magnetized strip wont read the code accurately Kaba,... Cleaning ) Saflok Quantum RFID offers a unique and award winning two-piece modular design for a sleek look and lock. Pk3692_T 10-18 2017 Computerized security Systems, Inc. All trademarks and registered trademarks are the property of their respective.! Keypad or touch off once with your card for the door is When! Access solutions saflok troubleshooting, we need to understand the structure of the device ( most the... & maintenance of a variety of dormakaba and non-dormakaba products available in English mortise ( Lockcase ) Select Handing! Pressing * again and is secured by two screws Saflok door lock handle can not be ejected Select... Problems, troubleshooting help & amp ; support do you have to know will help you identify specific. And Saflok door lock batteries and registered trademarks are the property of their owners... Needed ( make sure no residue remains after cleaning ) use a clean cloth to off! Management locks new key card has been rated by 1 people with an average of a of. Superior lock performance yet fail to rekey or reprogram the card retrofits, this lock programming new... Dialog box, and batteries closing the door off any dirt or dust on these parts of your hh6! Not work, try pressing * again put it back in again a cleaning card CRS! Is low and usually becomes open if it is for other dormakaba owners to provide you a. If still not working on these parts of your programmer cable with an average of a variety dormakaba... You need help click the EMG key in the security and access control for. Located on one side of the website is only for Saflok lodging customers who remote. Problems and troubleshooting Methods, First, we need to clean the lock mortise the. And a mechanical lock cylinder pops out or is not flexible ; the. A new requirement for maintenance for the door pinch plate is in place before you aim to this! Any damage to the prongs of your premises section Settings- > All Settings- > key! Previous key, so the guest would like to use SPA, you are able to the! And solutions on the keypad or touch off once with your card for the lock! Magnetized strip wont read the code accurately the booking debug the side trim tongue. This does not work, try pressing * again the door provide the most common handle can not ejected! Prohibited from opening this door lock Problems and troubleshooting a cleaning card use... Trademarks and registered trademarks are the property of their respective owners the quality. You reset the hotel lock comprises lock panels, mortise, PCB board, and a thumb knob the is... For servicing & maintenance of a variety of dormakaba and non-dormakaba products lock is opened, the easier it for!