Finally, show up in court! @Consumer_Cell need some real help trying to set up a port. Unfortunately, the iPhone Was genuinely helped by a young gentleman named Austin from Ohio. Find out what is going on. Besides that, you can learn how to adjust the sound and notifications, the phones display, and call settings. You advised for the older people to try your service but offer the worse customer service ever!!! The download link for a full document is here. Spoke to an agent and they were so friendly & helpful! I called around mid-November. Got my two friends who are Nerd Heads too and here we are. Manage your monthly plans, track your usage, pay your bill, or These cookies will be stored in your browser only with your consent. The next tip is to update the firmware version on your phone. I want expediate service when I paid for it & I expect answers when I contact Customer Service at Consumer Cellular. Consumer Cellular reviews & complaints 198 complaints 5 resolved 193 unresolved File a complaint Table of contents Claim listing Follow Share Complaints If there are noConsumer Cellular APN settings, SelectNEW APN. I received my new phone yesterday, went to make a call, just now and yes once again it says, I'm not connected to a network!!! If you use Consumer Cellular and have experienced an outage, it's important to contact the company to report the issue and get help. Tap on theSettingsicon on your smartphone. No luck. Nothing changed. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. IT'S NO SERVICE AT ALL. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. I want to be refunded for the phone I never wanted and is defective besides. . Crazy, right? 3 sups) were able to help me accomplish this. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Tips? Each base station then sends the call to a mobile exchange, which connects to a main exchange in the network. This complaint was posted by a verified customer. Horses4Kids.com features fun online activities for Kids. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. I'm sorry to hear that there has been trouble taking place with your account. Or just give us a callwere here to help. Only through USB port in computer. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and: DoNotPay can also ease your worries with: ExploreDoNotPay today to learn more about what we have to offer. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. "unlimited" figure and they "throttled" me- -slowed down my service and made WebIf you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone. 12447 SW 69th Avenue This happened in the billing cycle of 1/13/23 thru Change your location to one where the network is accessible, or temporarily turn off the phone. Striding for Equine Excellence! TECODY IS MY BRAINCHILD. If you really want Intl coverages, buy another phone. Wait for 30 seconds and switch your phone. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Fortunately, cell phones are virtually trouble free. @Consumer_Cell This is a joke. As it turned out they were more expensive than my previous provider, and early in January 2023 my phone started to malfunction so bad it was almost impossible to use. DON'T CHARGE PEOPLE AFTER THEY CANCEL. Device has physical damage with scratches to the display. Further, upon trying to get into CC website from Thailand, I'm not allowed access. I have pictures of it if you would like them. Full 1/2 hr before I was able to reach via chat. Keep in mind; that every phone may face some trouble in the future. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. @Consumer_Cell sucks. Most companies have established an online presence in this digital era and have employed people to manage those pages. After 8 yrs. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The woman told me that I needed a SIM card pin number CC would provide and to call back two weeks before I left. Please check it out. Quality of technical support is inconsistent and help is not available if needed other than during daytime hours PST. The service stinks and they don't care. This will surely increase the credibility of your complaint. No luck. However, it can be very infuriating when you have to wait on hold. Of course, there was an emergency at home. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. total that I can't get back. First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. It could be that there is no Consumer Cellular network coverage in your location. I had been a Consumer Cellular Customer for several years and always experienced good customer service. I asked her to contact your Shipping Dept. This simple troubleshooting tip will fix any glitch on your phone interfering with the mobile network. Since purchasing this service I've had multiple technical problems. The most recent Consumer Cellular outage reports came from the following cities: Send us a DM with your account number or cell number included to follow up. The most recent Consumer Cellular outage reports came from the following cities: I'd be happy to look into this for you though if it's continuing. People rely on their phone and it's virtually worthless when the data is running this slow. Even though it comes simpler than most advanced smartphones, there are some features you might not realize before. to take it. Call UScellular at 800-766-9811 to activate your device. @grandpad_social has caused a ginormous problem for its users and users' families. Give me access to your website and allow me to contact you through that.2. So I contacted ZTE directly. I wouldn't use their service if they gave me $10.00/mo. to find out if they shipped or not and when, and Latisha stated that she cannot contact anybody for my SIM card just to wait another day! You owe me since last November. Cost her $495 dollars. Press theSettingsicon on your phone. You can also connect with other devices with Bluetooth connectivity and connect to the computer with USB. Leave a message in the comments section! I called Consumer Cellular to inquire what I need to do to have phone service in Europe. But, how to? Cell phones can be recycled. Its understandable if some people are not familiar with the device. A factory reset comes in handy to troubleshoot your device and fix minor glitches affecting mobile networks. Updating your phone to the most recent software will keep the phone running smoothly, fixing any bugs, and it will operate at its utmost. These att speeds are terrible! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. WebIf you are experiencing problems with Consumer Cellular, please submit a report below. Refund on damaged phone sent from consumer cellular. Leave a message in the comments section! They include: Billing International Rates Plans and Usage Phones and Services Troubleshooting Caregiving Videos and Manuals There's also an option to ask a question if it's not featured. If this doesn't work, try rebooting your phone, or re-configure your wireless network as explained above. Give me the option to choose a provider here with good service in the area I am in now. I called Cc and gave the rep all the info needed, followed the instructions on turning my phone on and off and then making a call. I would like to have a new replacement phone. If you are having issues, please submit a report below. Move to an open space. @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. This cookie is set by GDPR Cookie Consent plugin. General Denied Return The latest reports from users having issues in Hillsdale come from postal codes 49242. I asked CC to cancel my account and the auto deduction payment effective 11/01/2022. web-site so I could determine my "Data usage", but none of the 11 (8 CSRs @Consumer_Cell I'm so upset, I raved about consumer cellular to my best friend & I picked the moto G pure unfortunately they said he didn't qualify for the 1$ down & 5$ extra a month! to take it. If the battery will not hold a charge, try discharging the battery entirely by leaving it disconnected from the charger unit. Follow the steps below to set up the correct network settings. If you decide to replace a working cell phone (perhaps to change providers), you may be able to donate your phone to be used as an emergency-only phone for a homeless or low-income individual or family. This cookie is set by GDPR Cookie Consent plugin. Cost her more than she has saved for lower service cost. The only thing she succeeded in was having my old account cancelled. Spoke to an agent and they were so friendly & helpful! Nice! If the problem is with the phone itself, you will need to contact your provider. Consumer Cellular allows you to subscribe to any of their internet plans. I'd be happy to look into this for you though if it's continuing. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. @Consumer_Cell Not really att esim is terrible and slow. THANK YOU. For example, make sure the charger is plugged into an outlet that works; make sure the charger is plugged into the right port in your phone; and make sure it's plugged in all the way to both the phone and electrical outlet. @Consumer_Cell FIX THIS !! You also have the option to opt-out of these cookies. Do better! In this chapter, lets learn how to capture a picture and record a video. Make sure you dont get the mouth or ear holes wet. @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. WebCall 053 940 7412 Call 1-800-938-226 CONSUMER CELLULAR Purchased through Consumer Cellular? Device Installation @Consumer_Cell I was instructed to call back with a transfer code. You can learn how to turn on the wireless networks and phones accessibility. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. This post explains why your Consumer Cellular mobile data is not working and tips to fix the issue. This flip phone has a camera embedded into the phone. Contact the customer support team at +1-888-345-5509. As an aside I was having a very hard time using your website this afternoon. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. WellI now have no service at all. . Professional, courteous, went the extra mile a FEW times, assisted us in getting a consumer-cellular capable phone to work. If you are experiencing problems with Consumer Cellular, please submit a report below. The following are the most recent problems reported by Consumer Cellular users through our website. Read also: ZTE Axon 30 Ultra 5G User Manual. However, chances are you'll be dealing with a very long phone tree/queue. AT&T went as far as replacing the defective units that had new firmware and that solved the problem. I don't know where to start this company has been terrible from day 1. At the moment, we haven't detected any problems at Consumer Cellular. This can be caused by technical issues from Consumer Cellulars end. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. Without a late payment, they fraudulently charged me an additional 2 months when i refused to use their crap phone. The same phone used with different service providers systems will not provide exactly the same length of standby time. Hi, Im Ron D. Morgan. Ive worked in a tech startup in the last 7 years. The Consumer Cellular support pagehighlights some of the reasons you'd need to contact customer service. How to Reach Consumer Cellular Customer Service the Easy Way. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Do not force the connector into the power socket. If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. WebIn most cases, your cell phone will either work or it wont. If you have subscribed to a Consumer Cellular mobile data plan and your mobile data is not working, no need to panic. Jose Olazabal -