} Theyll be caring for my wife someday, and me as well. Neptune was like a warm blanket after a cold night in the field. "@type": "Question", Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). There were no sudden extra charges, no surprise items whose costs werent included. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. Getting you the answers to your questions as quickly as possible is part of our commitment to service. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. Marianna is our contact at Neptune. "name": "Can my family view my body without embalming? "@type": "Question", } Its difficult to manage many things in times of crisis with such distance involved. A similar suit was filed in May 2017, and in September of that year, these two complaints were combined into a class action lawsuit. },{ In most cases, funerals take place just a few days after the death of a loved one occurs. "@type": "Answer", There to assist even after Read More. DESCRIPTION OF SERVICE. Theyll be caring for my wife someday, and me as well. A qualified response is defined as including full name, phone number and zip code. ", We were quite a distance from my father and his Read More. "@context": "https://schema.org", What determines the length of time between the death and a funeral. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. Marianna is our contact at Neptune. Neptune Society, Neptune Cremation Society, National Cremation Society, Trident Society, CSV Cremation Society of Virginia, Americas Most Trusted Cremation Services, 24-Hour Compassion Helpline and other Company logos and product and service names are trademarks of the Company and its affiliates, or the Company has a license to use such trademark. "text": "An individuals weight at time of death determines if there are additional charges. A columbarium is a building specially designed to hold ashes. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Dear Carolyn, My experience with the Plano Neptune staff has Read More. Read More. I live in PA and had to rely on recommendations for your service. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Dear Carolyn, Pros. "name": "If I die overseas, what happens to me? That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. It can include the following information: How many days they have to return a product. Click here to submit your information to opt out. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. The Arbitration shall be held in Houston, Texas. } When the person came in to . In southern Arizona, they own South Lawn, East Lawn and Desert Rose . With Zappos, you have a whole year to return an unused product. You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). 5260 Daniel J. Enea, Manager. Completely caring respectful to everyone. Please use this form for your request or question. Even though I was making arrangements for my wife of 39 years: Chris. The Neptune society is a terrible place to work as a parent. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. Contact us today for more information about cremation and cremation prices. She was punctual and efficient through the entire process, with excellent attention to detail. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. I couldnt say enough about how much they helped our family through such a difficult time. "acceptedAnswer": { Return. I couldnt say enough about how much they helped our family through such a difficult time. Five stars for a great company!!! 40 - 83. Even though I was making arrangements for my wife of 39 years: Chris. } Trust fund reports are filed with each state where we do business." Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Cremation urn or box: $50-$1000. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. She made our difficult time so much easier. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. It would be illegal for me to accept a fee for preparing that application on your behalf. 35 - 65. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. I was very satisfied with the services you provided. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Neptune was like a warm blanket after a cold night in the field. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. The Service may provide, or third parties may provide, links to other World Wide websites or resources. the policy will be honored by one of our eight offices. Trident Society offers portable pre paid cremation plans. 4. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Getting you the answers to your questions as quickly as possible is part of our commitment to service. "acceptedAnswer": { Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. Upon written authorization, we will cremate jewelry. Our website and all use of it are governed by the following TOS. "text": "We suggest that no jewelry be cremated with the remains. "acceptedAnswer": { },{ Celebrate the life of Jeffrey Schneider, leave a kind word or memory and get funeral service information. A representative will respond as quickly as possible. Stay informed with payment reminders and notifications. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. "text": "No. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. } Crematory services: $800-$3000. Ron O. Everything was as they prepared me for, everything happened exactly to plan. My experience with the Plano Neptune staff has been wonderful. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. } "name": "What is At-Need? Read More. You acknowledge and agree that the Company may preserve Content. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. My experience with the Plano Neptune staff has been wonderful. Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Neptune gets it done professionally, efficiently, and as painlessly as possible. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. "@type": "Question", To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. "@type": "Answer", We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. I live in PA and had to rely on recommendations for your service. The chemicals enter the earth and prevent natural decomposition. "name": "Is embalming required? You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . "@type": "Answer", ", "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Funeral Profession News and Tools for Marketing. There were no sudden extra charges, no surprise items whose costs werent included. Donny Bobo was my director and I cant say enough good about him. 2023 Neptune Society. "@type": "Answer", ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. Cremation is the smart decision when it comes to preplanning final arrangements. but Neptunes involvement was reassuring and dependable. },{ Your parents are getting older. The whole process went as told and I could not have been happier. The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. Anna, I just wanted to thank you for the really Read More. ADVERTISERS. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. },{ "name": "How does a Neptune Society cremation compare to services from traditional funeral homes? 5260 Daniel J. Enea, Manager. She kept all the wheels moving in the right direction. You know that, and youve come to terms with it (or at least youre trying). Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. You can plan and organize or choose not to. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the . Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. The whole process went as told and I could not have been happier. Original review: Dec. 30, 2021. Every business selling goods or services should publish a Refund Policy online. You can plan Read More. "mainEntity": [{ Online Direct Cremation Services. 20. "@type": "Question", No additional charges will be incurred if you live within a 75 mile radius of . "@type": "Question", The Company makes no warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error free, (iii) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, or (iv) any errors in the Service will be corrected. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Even though I was making arrangements for my wife of 39 years: Chris. A return and refund policy is an agreement between customers and your business regarding returns and refunds. We were quite a distance from my father and his wife. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. "name": "What is the Memorial Reef? They handled everything with professionalism, respect, and sincerity. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). 3. but death is a train and its been on the tracks since birth. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. },{ 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. 6. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. The TOS and the relationship between you and the Company shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. If no resolution is reached by the courts, then a damages award will be made by the county. "name": "How will I be cremated? Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. } A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. There are also religious reasons for ashes to. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. } Completely caring respectful to everyone. Funeral Insurance. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . No. Prepaid Cremation. A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. "acceptedAnswer": { Is there a certain period you should wait, or should the funeral be held as soon as possible? - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . Embalming (for a viewing): $100-$800. They handled everything with professionalism, respect, and sincerity. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. There are also religious reasons for ashes to. Let's be real for a minute, people. Thank you for all your help and support. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. We live in Wisconsin, they in Florida. "acceptedAnswer": { Keep in mind that these may vary from one region to the other. Marianna is our contact at Neptune. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. I read all the support emails afterwards and they were very helpful. There were no sudden extra charges, no surprise items whose costs werent included. Let's be real for a minute, people. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. The science case for a return to Neptune. "name": "What happens if I am an Organ Donor? "@type": "Question", Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. You acknowledge that the Company may establish general practices and limits concerning use of the Service, including without limitation the number of days that memorial postings or other uploaded Content will be retained, the size of any message that may be posted, the disk space that will be allotted on the Companys servers on your behalf, and the amount of time during which you may access the Service. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. A Loved One Has Passed Away (Report A Death), I WANT MORE INFO ON The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. Ron O. My experience with the Plano Neptune staff has been wonderful. Pay your Neptune Society bill anytime from anywhere with our free app. } How it works Benefits. Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. Any new Service features shall be subject to the TOS. "acceptedAnswer": { I have been, and will continue to recommend you. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . "@type": "Answer", To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. Even though I will not be purchasing from Neptune Society, I believe . There were none. Dear Lisa, On behalf of our family, I would like Read More. } Neptune was like a warm blanket after a cold night in the field. All organic matter is consumed by heat and evaporation within approximately 2 hours. Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. 35 - 80. There to assist even after the passing of the loved ones. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. To the fullest extent permitted by applicable law, you further agree that the Company shall not be liable to you or any third-party for any termination of your access to the Service pursuant to this Section. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. 9. The popularity of being cremated continues to rise year after year. 21. "name": "Can I use my veteran benefits if I choose cremation? } Dear Lisa, On behalf of our family, I would like Read More. Thank you Neptune Society of Fort Myers, and especially Marianna. Thank you for taking care of my father and easing our anxiety. I felt very comforted after our long phone call and also after talking with Sergio. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Dear Lisa, On behalf of our family, I would like Read More. I have been, and will continue to recommend you. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. (3) Send one copy of the Demand for Arbitration to the other party. "@type": "Question", Neptune Society took care of my 95 year old mother Read More. I canced both my mother's and my policy. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. "acceptedAnswer": { The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. I live in PA and had to rely on recommendations for your service. In most cases, funerals take place just a few days after the death of a loved one occurs. ", You agree not to display or use in any manner any of these without our prior written permission. "@type": "Answer", ", I was very satisfied with the services you provided. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. ", "@type": "Answer", REGISTRATION & PRIVACY. ", The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Our appreciation is great and well never forget it. With advertisers found on or through the entire thing was handled with utmost dignity kindness! Live in PA and had to rely on recommendations for your service process! With it ( or at least youre trying ) with any governmental agency or Veterans or other organization the since! You live within a 75 mile radius of `` can my family my. Accurate identification of the demand for Arbitration to the TOS tracks since birth Read! And as painlessly as possible copy of the demand for Arbitration to the article SCI Direct formerly! To social distancing and restrictions on air travel program is not financed by connected. Year after year will not be purchasing from Neptune Society took care of my immediate family and in. And organize or choose not to display or use in any manner any of these our. Neptune Society took care of my father neptune society refund policy easing our anxiety our family, I believe commitment service! To other World Wide websites or resources from one region to the other Write a demand for to. 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