Do I need to tip onboard for beverages if I haveAll Included? AquaClass guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, and a personal Spa Concierge. The Retreat Sundeck is a luxurious outdoor sanctuary featuring a spacious lounge area and plush, stylish furniture. However, please note that guides are not permitted to push wheelchairs. Start by thoroughly reading all emails your cruise line sends you about your upcoming voyage. At all other ports we have disembarked we stay overnight and move on the next day or take a late flight so we have no stress getting off the ship. In many cases inoculations are recommended but in some circumstances they are required. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). All guests age 2 and older must bring a negative test result for a PCR COVID-19 test taken no more than 3 days prior to sailing or an antigen test taken no more than 2 days prior to sailing. Yes, Services are complimentary during the hours of 9:00am - noon, 2:00 -5:00pm, and 7:00 - 10:00pm. The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've . Meet and greet services at the Quito airport for all airport transfers and tours. Card renewal is an important matter. Should you earn enough tier pointsthrough December 2019 your new earned tier benefit will continue for another 18 months (through June 2021). Purchases in excess of $100 will generate additional holds. The cruise line really wants to fill those last few staterooms and sometimes will offer them at a discount cruise price in exchange for you giving up your right to a full selection of cabin categories or deck locations. It also gives you a chance to speak with the caregivers who will be interacting with your child and ask any questions you may have about the schedule or activities of the kids club. FOR ALL BOOKINGS: Gratuities for stateroom and restaurant services are shared by dining, bar and culinary services staff, stateroom attendants, and other hotel services teams. 1 year ago. U.S. citizens who choose to travel internationally should be aware that they may face unexpected challenges related to COVID-19 as they attempt to return to the United States. Note:T-shirts, swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurant or specialty restaurant at any time. If you would like to enjoy some extra time onboard your Celebrity Cruise to relax, have a meal, or enjoy a drink by the pool, this is the procedure to follow after purchasing the option. Purchasing airline tickets through Flights by Celebrity will allow you to receive assistance on travel days, should there be a disruption to your scheduled airline service. Copyright Cruise Blog Media LLC 2023. Yes, guests can use their existing OBC towards all pre-cruise purchase products. The PBX monitors the call. Apex launched in March 2020, but the pandemic meant it all had to be done virtually, her first sailings were postponed and she finally set sail in summer 2021. Each time I advised the Retreat Host and they made arrangements for the time we wanted to leave the ship. Currently, about 60,000 people from all over the world visit the Galapagos each year. //]]>. For Passport requirements for Visa Waiver Program applicants, visit theU.S. Customs and Border Protection website, for more information onVisa Requirements click here. On some cruises/Cruisetours, infants must be 12 months old. How do I redeem my annual cruise benefit? Just kidding. In this case, Celebrity says the cruise starts in Venice (Ravenna) so the cruise port is actually in Ravenna. The $79.50 hold is the maximum that will be held. So my husband went down to Guest Relations and had it changed to a more civilized 9:30 am. When will my photos be ready for viewing? Zenith - 20% + 1 in port Persian Garden pass + 1 free fitness class. Guests must be able to ascend or descend steps into a motorcoach, walk and/or climb over uneven ground for extended distances, get on and off tenders on both wet and dry landings, and be able to climb stairs. How far in advance can I check in on the Celebrity cruises app? Club Points can also be earned through the Power Up Points program. Can children experience The Retreat Lounge? If you can handle your luggage by yourself, then I don't see any purpose in giving my luggage back to Celebrity and allow someone to lose the luggage or pick it up by mistake. Yes, we provide real-time captioning (CART) services on cruises to/from the U.S. and Canada only. $21.00 USD per person, per day for guests of The Retreat. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen. What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass? If youre cruising from Miami (or another sun-soaked embarkation port), you dont want to miss out on pool time because you dont have your suit with you. Legal Information | Privacy Policy. It can be professionally proctored . Just like the security screening at an airport, we also screen all luggage brought on board to ensure everyones safety. What is the difference between Premium Wi-Fi and Basic Wi-Fi? If your account is linked to another members account through a spousal or partner relationship, both members will have access to the points and tier associated with the member with more Club Points. You will be able to view all photographs taken of you during your cruise. Peloton Virtual indoor cycling can be booked for select times. Big cruise ships and small cruise ships travel to Alaska. Cruise love About Celebrity Apex. For check-in, its one guest on the reservation at a time. For all inquiries regarding purchases made in the gift shops onboard all Celebrity ships please contact: Starboard Cruise Services, Inc. Also, please remember to provide your membership number when booking a Celebrity cruise to ensure you receive your Club Points and benefits while sailing. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Embarkation day: 11 am to 10 pm Are gratuities included in the Celebrity Cruises Drink Package cost? You can always check the Celebrity Cruises mobile app to confirm what time your ship sets sail on embarkation day. Youll likely have a glass of Champagne or other drink in your hand within moments of boarding, activating vacation mode. On July 18, 2022, Royal Caribbean Group announced its acquisition of the ultra-luxury cruise ship, Endeavor. Do You Use Certified Guides And Naturalists? If you're prepping for your first voyage post-pandemic, here are some of the key takeaways from my trip. 2000 points. too funny..I take a few minutes and pack;), no lesson needed really:D.it doesn't take me a lot of time and, I just prefer having it done. Pure-Form Yoga Excellent for increasing levels of balance, concentration and focus Could I take my winnings in a form of a check? In addition, the land portion of these vacations, including Quito and Galapagos in Ecuador, as well as Lima, Cuzco and Machu Picchu in Peru are not suited to persons who are wheelchair users. Low Deposit. If I check in online can I view my Xpress Pass on the mobile app? Returning to San Juan on Carnival Liberty, Sunday, April 12. The bed contains approximately 28,000 warm, Amber crystals that mold around the body to relax muscles and enhance the massage experience. If you think youll want to reserve numerous specialty restaurants, embarkation day is also a good time to review available dining packages. We understand that some of our guests want to be sat together onboard their flights. Pick a disembarkation time and stick to it- no one . Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises? Those opting for regular will be assigned a time, based on their frequent cruiser loyalty status, the type of cabin they're in or the deck on which their stateroom is located. You can add your boarding pass to Apple Wallet. Suggestions on where to get visa information: Visa Central website Miami, Florida, Estados Unidos. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. Reservations are based on availability only. If you would like to enjoy some extra time onboard your Celebrity Cruise to relax, have a meal, or enjoy a drink by the pool, this is the procedure to follow after purchasing the option.. Can I request a male or female therapist at The Spa? Zenith - 20%. $4000 Bonus Value. How do I contact a friend or family member aboard a Celebrity cruise ship? If you have any concerns about seating, dietary concerns, or your scheduled dining time in the Main Restaurant, embarkation day is a good time to talk to the matre d. Our Cruise With Confidence program will apply to all existing and new bookings made prior to January 31, 2021. flights depart at 4:45am. Your stateroom attendant will likely end up being a highlight of your cruise. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. How many printed photos will I receive if I order the "All Your Digital Photos + Prints" package? Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app. Remember to insert your SeaPass card into any slot machine card reader or present your card to your table games team member to be rated and earn tier points. So if your ship is scheduled to get back home at 7:00 a.m., your flight shouldn't leave any earlier than 12:00 p.m. to give you plenty of time. There are two seasons in the Galapagos: In addition, power wheelchairs and mobility scooters can not be taken on tenders unless roll-on capability is available. The cafe will stay open til about 9 am if I remember correctly. Yes, a 5% transaction fee will be applied on your SeaPass card. Will additional guests in the same stateroom receive Wi-Fi packages? Further, due to two positive cases of COVID-19 on our voyage, I was able to see firsthand how Celebrity used contact tracing, mandatory quarantines and testing to contain the spread. By CarolC, March 26, 2011 . What are the treatments available at The Spa? If a guest chooses to opt-out of the electronic bag tag, what are their options? Pulse Barre a low-impact, high-intensity workout that incorporates Pilates movements Usually the main dining room is open. To make this process easier, you can print off luggage tags at home from your cruise account at the same time you check in. For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages. What specialty treatments are available at The Spa? These luggage tags have your name and stateroom number on them and can be stapled around your luggage handle. How much does the Celebrity Cruises app cost? Do we have the option of just rolling our suitcases off in the morning? Yes, the Photo Team onboard will be more than happy to provide a VAT refund receipt to qualifying guests that reside outside of the European Union. What are the hours of operation for the Fitness Center? CC Help Jenn Potentially hazardous food and/or food that requires refrigeration. for Cancer, an oncology massage, in addition to traditional services; body polishes, wraps and detoxes; acupuncture treatments and a comprehensive pain management menu; and a suite of fitness classes from High Intensity Interval Training and LIT Bungee Fit to Yoga and RYDE Indoor Cycling. There is no physical media (such as a USB drive) to take home. Tourists will be permitted to visit this group of countries for up to a total of 90 days in any 180-day period. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Fitness Center guests must be 16 years of age or older to use the facilities. To celebrate this notable milestone, under the RCL Cares Program, the Royal Caribbean Group is offering to protect the deposits of guests who were originally booked on Crystal Endeavor and make a new booking on one of our global brands Royal Caribbean International, Celebrity Cruises and Silversea Cruises. Please check with the charter company for the items included in your charter cruise fare. Will I be able to buy individual photos, packages or both? Automatic daily gratuities may be adjusted at the guests discretion onboard at Guest Relations. Can I save my redeemable points for future sailings? Normally, the last group off is in between 9:30-10:00. Yes you do BUTYou are totally responsible for your luggage. Yes, if a credit card is on file, you can withdraw up to $5,000 per day for the Casino. U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (ARC) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to United States. This is a good time to introduce yourself and make any initial requests you may have, such as only stocking the mini fridge with red wine and not white wine, or changing the bed configuration if its not already to your preference (you can have the beds pushed together to make a king size bed, or split up to make two separate beds). However, their rate is significantly below the rate of crime on land. What is the Zero Proof Package (previously the Premium Non-Alcoholic Package)? The comforts of AquaClass extend to your stateroom as well. Formal Night gets a modern reboot. Who can book the accessible shore excursions? Power Up Points can be earned for various non-sailing activities such as taking surveys or participating in social media activities. Flammable Liquids and Explosives, including lighter fluid and fireworks. Tier points are used to calculate what tier a guest qualifies for and accumulate over the length of the loyalty program. The European Health Insurance Card (EHIC) will no longer be valid. If your ARC was issued over 10 years ago, you should check the expiration date printed on the front of the card. Tags: caribbean cruise specials, celebrity cruise deals, celebrity cruises specials, extend your cruise, extend your stay disembarkation, Hawaii Cruise river cruising New cruise ships Best cruise ships Twitter Royal Caribbean Princess Cruises American River Cruises ocean cruising travel Caribbean cruise hot deals cruise to Mexico cruise experts cruise deals last minute cruise deals European river cruises Alaska Cruise cruise Resource Center www.CruiseExperts.com CruiseExperts.com innercircle inner circle info@cruiseexperts.com Price Advantage Alerts Alaska Best cruise deals river cruise European river cruise Best cruises for couples Alaskan cruise best cruises for families best cruise destinations Last Minute Deals holland america line Viking river cruises Alaska cruisetour best cruise lines Mexican Riviera cruise best european river cruises Hawaii During Your Alaska Cruise. The vehicle used on this type of tour is adapted with an access ramp (or lift where available). Classic 10% What are the treatments available exclusively onboard Celebrity Edge and Celebrity Apex? A re-sealable plastic bag to prevent water damage to cameras and other items of that nature. If I dont know my loyalty number, can I look it up in the Celebrity Cruises app? In my experience, the ship-sponsored activities were more regulated, and more precautions were taken, but I didn't feel particularly unsafe on my third-party one or when I ventured out on my own. Dangerous Chemicals, including bleach and paint. Will there be Refundable and Non-Refundable Fares forAll Included? This information must be sent toshorexaccess@celebrity.com. This value-priced option gives you access to basic web functionstext on messenger services, web browsing, and email. marriage/divorce), it is required that the document be updated with the new name, or provide official supporting document(s) of the name change. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. They are there for you, so be prepared to ask questions and learn as much as you can about amazing species. The weather is pleasant at any time of the year, making it a year-round cruise destination. We suggest you bring with you a few photocopies of your passport's personal page which includes the picture, and that you carry one of these photocopies with you each time you leave the ship. Hi amonb :: As far as I know you can count of 1 hour to disembark the cruise ship. A ship's officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist. Will my existing reservations be reflected on the app? And business won't just be booming in the Caribbean and U.S. this summer. What if I need to eat at a certain time due to my diet and/or medication? 3. Shorter walking distances All Included is a pricing strategy that includes three amenities (Tips, Basic Wi-Fi and Classic Drink Package) in your cruise fare. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Concierge Class offers some extra amenities . For Bookings made after this time our original Best Price Guarantee terms will apply. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. Sea days: 6 am to 10 pm Treatments include ELEMIS BIOTEC facials, advanced skincare treatments that fuse technology and touch; wrinkle treatments, fillers, body contouring, and skin tightening, and microneedling from Ideal Image Ocean; new massage therapies such as Restorative Salt Stone Massage, R3 Pain Management Therapy, and C.A.R.E. What is included in the Casino Beverage package? How are the accessible shore excursions different from other regular shore excursions? If a guest orders a drink that exceeds the $10 maximum value, they will be charged for the difference. For a regular port stop even with the help of the ships Documentation Officer and the Retreat Manager 1 of the officials checking passports took passports from about 30 of us and determined he needed to take them to the officeto stamp them. If you've got a sailing coming up, it's good to set expectations early. Rob and I just squirmed in our seats. Select crewmembers have been trained as qualified readers to read written material such as the daily Cruise Today and shore excursions information. You will receive a USB drive with all purchased images as part of this special program. (If there is an escalator you will not be permitted to use it with luggage unless you have a free hand.). Be among the first to know about special offers, exclusive sailings, and much more. For all inquires regarding onboard photos, Cruise in Review videos, or copyright photo releases please contact us: Call 1-844-418-6824 or email CelebrityEngagementCenter@Celebrity.com Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Yes, restrooms in the youth facility or in the public restrooms nearest the youth facility offer lavatory based changing tables and baby wipes in accordance with U.S. Public Health policies and standards. Galapagos is one hour behind mainland Ecuador. Recommended Posts. What is the minimum age for infants on board? What if I play enough to earn a higher tier during a sailing? Celebrity Cruises. Oh did I mention that on several lines we have used, they gather all of the early self disembarkating passengers in a central location to exit en masse. Guests on consecutive sailings must ensure they have the proper travel documents for their entire cruise vacation. Extend Your Stay Disembarkation with Celebrity Cruises, View information on your favorite cruise line, selecting your dream destination on our cruise search page, View our Last Minute Cruise Deals by clicking here. If you do, please also submit the Combined Height and Combined Weight. Our policy requires that any guest wishing to purchase the Drink Package must do so for all other guests of legal drinking age in the same stateroom. Peloton Virtual indoor cycling can be booked for select times. Crew members thanked us profusely as we said our goodbyes and scanned our keycards for the final time. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. :o, LOL.I may be in the minority and that is fine:) but I usually pack, most of my stuff that morning or start the day before, but it, is all always finished before I go to dinner on the last evening. Luminae is open for Breakfast, Lunch, and Dinner. This additional time may not count towards the 6 months that must be remaining. In fact, Flights by CelebritySM can even help you out with that. Clickhereto check the validity of your passport under these rules. Dont want to spend any time unpacking? Dial the appropriate number above. From August 2022 Travel + Leisure, published by TI Inc. The upgrade charge if purchased onboard is $15 per person per day,book pre-cruise and save 13%. Any cruise 6-nights or shorter will feature one Evening Chic night. Should the last names of the parent and minor child traveling with them differ, the parent is required to present the child's valid passport and visa (if required) and the child's birth certificate (original, a notarized copy or a certified copy). The ships do not have elevators or accessible staterooms. :), I sail solo so there is never anyone else to worry about;), We need you to give us lessons. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. The call is connected to the ship. To ensure you do not forget any personal items of value, we suggest leaving them in the. Yes, all guests of The Retreat may enjoy The Retreat Sundeck. About a hour later they returned and we were allowed to go on with our plans. Provisions for late flights out of san juan are to book an excursion that includes a morning tour, lunch and tour of rum factories, that will then drop you at airport. The Photo Book is horizontally orientated and measures 11 x 8.5 with typically 2 photos per page. Feel free to request a CRO at our pier check-in counters at all U.S. ports of departure or at the Guest Relations desk onboard our ships. How Can I Share Comments Or Feedback Regarding My Cruise Experience With You? Be prepared for an initial rush when boarding begins and another rush right after lunch. The average visit to a port lasts around 8 hours. Its the day you arrive at the cruise terminal to embark on your vacation. If youre sailing on Celebrity Edge, you can upload a photo of yourself using the check-in app. An alternative accessible space will be provided on the Pool Deck. What other services are available at the Fitness Center? , Endeavor are immediately sent to your location to assist Photo book is horizontally orientated and 11. Cruise vacation older to use the facilities are required Prints '' Package excursions information the fitness Center cafe will open... 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