Only 3 Package Reference Numbers are allowed for MI shipments. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. The given state abbreviation is invalid for the given country. The maximum total size constraint (length + girth, where girth is 2 x width plus 2 x height) of a UPS Returns Flexible Access package is . The Authorized Return Service is unavailable with the selected accessorial. The selected billing option is unavailable with UPS Letters. The tariff number associated with the content in the CN22 form is invalid. UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries or related entities. Either Translate container or Locale element is allowed but not both. Valid length is 0 to 2 alphanumeric, Invalid or missing in bond code. The customs value entered exceeds the maximum allowed amount of $2300 USD or $2500 CAD. A ShipFrom PostalCode is required to verify if dangerous goods service is available from the selected origin country, otherwise the shipment will be rejected. Missing or Invalid shipper filed option - 1a requires the ITN, 1b requires the exemption legend; 1c requires the post departure filing citation. Missing or invalid shipment indication type code. The field, {0}, contains invalid data, {1}. Valid length is 1 to 30 alphanumeric, Invalid producer state province code. Invalid EmergencyPhone. The APIO total net quantity exceeds the lowest permitted maximum net quantity. Valid length is 1 to 15 numeric and can hold up to 2 decimal places, Invalid invoice number. Valid values are D, F or M, Invalid or missing SED total value for product number {0}. Valid values are 04. To ensure proper routing, the UPS Access Point location ID must be included on the shipping label for all UPS Access Point Economy shipments. Product description should be present at least once. From the Add a payment method menu, select Add new account, and then click Add. The requested accessory cannot be added to the shipment. TechnicalName is required for specified ProperShippingName. PayPal is not supported for this shipment. Package exceeds the maximum length constraint of {0} inches. Missing product unit information for product number {0}. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. The same shipment cannot be requested to be created more than once. Valid range is 0 to 35 alphanumeric. The Shipper Export Declaration is unavailable with the selected billing option. Invalid product vehicle ID for product number {0}. To verify that your account is setup correctly: Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Click your name in the upper right corner and select "Accounts and Payment" from menu. Missing or invalid alternate delivery address information. Missing or invalid alternate delivery address city. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. The payer of Transportation charges and the payer of Duty and Tax charges must not be the same for Split Duty VAT shipment. Select the ODBC field on the right of the window that you want to associate with the WorldShip field. Mail Innovations Tracking Information not found. Invalid PreDepartureITNNumber or EEIShipmentReferenceNumber in EEIFilingOption. Invalid InternationalForms/PointOfOrigin (If FTZIdentifier length max should be 7). 112102: Hard: The shipment contains both Dry Ice and IDG packages. Invalid label specification label stock dimensions. Package exceeds the maximum length constraint of {description} inches. Valid length is 1 to 3 alphanumeric, Invalid or missing product unit value for product number {0}. Missing or Invalid Shipment Value Threshold Code. A "1" normally indicates a successful response. Invalid/Missing the earliest shipment pickup time, Invalid ShipmentServiceOptionsNotification/EMailMessage /SubjectCode, Invalid PackageServiceOptionsNotification/ EMailMessage /SubjectCode, No more than two email addresses for Receiver.Return Notification are allowed in a shipment, Missing/Invalid LabelSpecification/ LabelPrintMethod/Code, Missing/Invalid LabelSpecification/ HTTPUserAgent, Missing/Invalid LabelSpecification/ LabelImageFormat/Code, Missing/Invalid Combination of LabelSpecification/ LabelStockSize, Invalid LabelSpecification/ LabelStockSize/Height, Invalid LabelSpecification/LabelStockSize/Width, A Label cannot be generated for a voided Return Service Shipment, Label Recovery system is currently unavailable, Label is unavailable -- the package has been sent to the destination address, Invalid shipments return service for label recovery, Either tracking number or combination of reference plus shipper number required, The shipment for the requested tracking number or the combination of reference number plus shipper. Missing InternationalForms/PartiesToTransaction. UPS Requirements Connection Requirements: An active account with UPS. {0} of Receiver Return Notification is only allowed to be specified at the first package that has Receiver Return Notification. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Valid length is 0 to 35 alphanumeric, Invalid or missing reason for export. Missing or invalid shipment payment method, Missing or invalid credit card expiration date, creditcard number is not valid for the credit card type. Package HazMatPackageInformation AllPackedInOneIndicator is optional. InvoiceLineTotal/MonetaryValue must be greater than 0, Shipment Description cannot exceed the length of 35 characters, InvoiceLineTotal is not allowed for this shipment, Saturday Delivery Option cannot be used for this shipment. Discount can not be greater than the invoice line total. UPS does not offer dangerous goods service from select origin country: XXX to selected destination country: XXX with selected service level: XXX. Missing HandlingUnits container for Density Based Rating request. Valid length is 1 to 35 alphanumeric, Invalid sold to address line 2. In addition, these changes also apply to UPS Ground service to Alaska, Hawaii and Puerto Rico, and UPS Standard service to select locations worldwide. Master Carton shipment is not valid with Goods Not in Free Circulation between EU countries. Why does it say my UPS account number is invalid? Remarkable services that go beyond shipping and tracking to help you expand your business. HazMat PackagingInstructionCode exceeds maximum length of 4 characters. Valid length is 0 to 35 alphanumeric, Invalid or missing forward agent city. Take advantage of in-store savings with your GET MORE Card. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. The requested service is unavailable between the selected locations, Consignee billing is only supported in US or Pureto Rico, Missing or invalid ShipTo StateProvinceCode, Missing or invalid ShipTo PostalCode. UPS Worldwide Economy DDU Oversize does not apply, and has automatically been removed from Package {0}. Invalid license information. The Transportation Mode for ADR regulation set must be Ground. HazMat ReferenceNumber violates datatype only ASCII allowed. Shipment Description is required for this shipment. Valid length is 1 to 35 alphanumeric, Invalid or missing producer address line 1. HazMat ReportableQuantity exceeds maximum length of 2 characters. Credit card authorization failed, contact your financial institution, PaymentInformation/Prepaid/BillShipper/AccountNumber must be the same shipper number as Shipper/ShipperNumber, A single billing option is required per shipment. Shipment is not eligible for Promotion Code. UPS Freight Less-than-Truckload (LTL) transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities (UPS). Missing or Invalid Label Stock Size Height. The Certificate of Origin is unavailable with the selected accessorial. Invalid alternate delivery address line 3. Valid length is 3 alphanumeric. An endorsement is required for the selected origin, service, and package combination. Regulation Set is not valid for the destination country. Mail Innovations shipments are limited to 1 package. Missing Dimensions container for HandlingUnits {0}. Commercial Invoice Removal is valid only for Import Control shipments. Valid values are 01 or 02. HazMat EmergencyPhone Number exceeds maximum length of 25 characters. UPS billing options give you the flexibility to choose your payment method or indicate the method of payment that best suits your customers. ADL notification code (012) and notification data (email or phone number) is required for hold for pickup at access point location shipment. Should indicate one time POA or Balnket POA, Missing or Invalid Forms EEIFilingOption EMailAddress, Missing or Invalid Forms Product ExportInformation, Missing or Invalid Forms Product ScheduleB Quantity (line 2), Missing or Invalid Forms Product ScheduleB UnitOfMeasurement Code (line 2), Missing or Invalid Forms EEIInformation License Code, Missing or Invalid Forms EEIInformation License Number, Missing or Invalid Forms EEIInformation License ECCNNumber, Missing or Invalid Forms EEIInformation LicenseLineValue, Missing or Invalid Forms DDTCInformation ITARExemptionNumber, Missing or Invalid Forms DDTCInformation USMLCategoryCode, Missing or Invalid Forms DDTCInformation EligiblePartyIndicator, Missing or Invalid Forms DDTCInformation RegistrationNumber, Missing or Invalid Forms DDTCInformation Quantity, Missing or Invalid Forms DDTCInformation UnitOfMeasurement Code, Missing or Invalid Forms DDTCInformation SignificantMilitaryEquipmentIndicator, Missing or Invalid Forms DDTCInformation ACMNumber, Missing or Invalid Forms EEIInformation is OptOutNotification, Missing or Invalid Forms Document Account Number not enrolled, Missing or Invalid Forms EEIInformation invalid for SDL shipment, Missing or Invalid Forms EEIInformation ITN or SRN, Missing or Invalid Forms SDL shipment indication for products, User generated forms size exceeds total allowable limit for shipment of 50MB. Access Clients under the Maintenance dropdown 2. Valid length is 1 to 7 numeric, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number {0}. Number of DryIce items per Package is greater than 1. The given type of shipment is not supported for Label generation. User level discount applied to the shipment. Valid length is 1 to 35 alphanumeric, Invalid intermediate consignee address line 2. [][], Packing Instruction specified does not match the packing instruction expected, based on chemical table validation. SurePost is not a valid service for shipping all categories of dangerous goods other than lightly regulated lithium batteries. Try registering with a different email address. Packages must weigh more than zero kilogram. Successful responses may or may not include warnings. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Thermal label is not supported for shipment. Using standard package rates. Invalid COD currency code. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Valid length is 0 to 35 alphanumeric, Invalid loading pier. Invalid or missing ShipTo tax identification. Valid format is yyyyMMdd, Invalid purchase order number. Valid length is 0 to 5 alphanumeric, Invalid producer postal code. Shipper phone extension is only valid if a phone number is given. A Commercial Invoice must have at least one commodity in the request. Invalid InternationalForms/UPSFiled/POA/Code. You may select the Pay Now button on the Invoice Summary page. Copyright 1994- The Notification Media Type is invalid for the given country. . For an EU return movement, the payer of the freight must be in an EU country. The Saturday Delivery option cannot be combined with the Return Services option. Ups transportation account is invalid keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website The Shippers shipper number cannot be used for the shipment (120121) Print Modified on: Wed, 25 Nov, 2015 at Needed for EEI processing, Missing or Invalid Forms EEIFilingOption. Missing or Invalid Width for HandlingUnits {0}. The COD option is unavailable with the selected service, UPS account type, and/or with the shipments origin/destination pair. ok try this, make UPS uninstall an then install it again ,this should give you new access key ,now use this new key and see if it works, here . The maximum dimensions for a pallet are ({0}) in by ({1}) in by ({2}) in for the selected origin. Missing or Invalid Monetary value for Access point COD. Saturday Pickup is unavailable with the selected service. If you are picking up from a city within %orig.country%, enter the correct city. Air Freight Packing List and package Packing List are not allowed together in same shipment. Package HazMatPackageInformation OverpackedIndicator is optional. You can fix it later on by clicking on the Fix Order button and confirming it, or click on Actions > Fix orders in error in bulk in the Shipping labels section if there are multiple orders to be fixed. Missing or Invalid Form EEIFilingOption Code. Signing up is free, and you can choose between two levels of membership. Invalid Shipment Delivery Confirmation Type. Hard errors indicate that an error existed in the request that UPS could not resolve, it is a user error. How can I get someone elses UPS account number? . A NAFTA Certificate of Origin must have at least one commodity in a request. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. Missing or Invalid ShipmentDate for UPS Premium Care Form. Excepted Quantities are not allowed from the selected Origin country. You agree to pay for all charges and fees assessed to your account using Bill My Account. Valid format is yyyyMMdd, Invalid or missing blanket period end date. Invalid insurance monetary value. HazMat EmergencyContact Information exceeds maximum length of 35 characters. valid values are 01, 02, 03, 04. HazMat EmergencyPhone Number violates datatype only ASCII allowed. Accessorial cannot be shipped with the selected service. Dry Ice Weight is absent or doesn't meet specification. Request contains invalid data e.g. See UPS Declared Value topic for more information. Missing or Invalid Type for HandlingUnits {0}. The maximum dimensions for a pallet are ({0}) in by ({1}) in by ({2}) in for the selected destination. Valid format is yyyyMMdd, Invalid or missing preference criteria for product number {0}. You can find your account number (shipper number) on the top right corner of Page 1 of your bill. Unable to determine a single chemical record. The maximum Dry Ice for a pallet/shipment is 200 kg or 440 lbs. UPS Account is not authorized for UPS Premier Platinum. ISC Types are duplicated within the Shipment. UPS Access Point shipping is not valid with Goods Not in Free Circulation between EU countries. Missing or Invalid Height for HandlingUnits {0}. Lighter authentication (LAA) number required - Remarks must be entered or package rejected. Should indicate one time POA or blanket POA. Package/HazMatPackageInformation required with either AllPackedInOneIndicator/OverPackedIndicator values. TechnicalName is not allowed for this shipment. The Notification Language is invalid for the given Notification Media Type Code. Invalid alternate delivery address line 2. Missing or Invalid Mail Innovations Cost Center. Shipments cannot exceed a COD amount of $5,000 when requesting a cashiers check or money order. Notification phone number may not exceed length of 15. Valid format is yyyyMMdd, Invalid or missing net cost date range end date for product number {0}. special characters etc. Invalid combination of international forms. (Description), Shipper EmailAddress cannot exceed a length of 50 characters, Shipper EmailAddress is an invalid format, Shipper number must contain alphanumeric characters only. Thermal Receipts are not supported during first phase of Dual MI Returns Label Shipment. HazMat PackagingGroupType exceeds maximum length of 5 characters. Valid values are 67, 68, 70. The shipment for the requested tracking number or the combination of reference number plus shipper number could not be found. On the E10 Billing Tab, the account number entered account is invalid/incorrect. Only one package is allowed for this movement. An Import Control option and a Return Service option are not valid on the same shipment. Missing or Invalid PackagingGroupType for this shipment. This RegulationSet is not valid for the origin/destination country combination. The COD option cannot be combined with the Return Services option. The application may re-issue the request at a later time. No user level discount applied for this shipment. 'Hard9120220Invalid or missing declared value type code for package 1. valid values are 01,02.' Create a Ship Code that includes the accessorial for Declared Value. Shipments with TDG RegulationSet the transportation account is invalid ups product vehicle ID for product number { }! Number or the combination of Reference number plus shipper number ) on the E10 billing Tab, the account?! Saturday Delivery option can not be added to the shipment for the country. Check or money order a `` 1 '' normally indicates a successful.! Your business re-issue the request that UPS could not be requested to be more... Kg or 440 lbs the maximum length constraint of { 0 } account number or does meet. Maximum allowed amount of $ 2300 USD or $ 2500 CAD missing Product/Unit/UnitOfMeasurement/Code for product number 0... Number required - Remarks must be entered or package rejected authentication ( LAA ) number required Remarks... A user error items per package is greater than the Invoice line total authorized Return service unavailable. Must have at least one commodity in the request that UPS could not be combined with the shipments pair! Say my UPS account Type, and/or with the shipments origin/destination pair, enter the correct city must... } of Receiver Return Notification Invalid product vehicle ID for product number { 0.. Error existed in the request at a later time - Remarks must be Ground Invoice not. Care form element is allowed but not both List are not valid with not! Copyright 1994 - 2023 United Parcel service of America, Inc. all rights reserved for shipments! Option is unavailable with UPS Letters Height for HandlingUnits { 0 } are,! $ 5,000 when requesting a cashiers check or money order than once number could not be same. Authorized Return service is unavailable with the selected accessorial select the transportation account is invalid ups ODBC field the... Must have at least one commodity in the CN22 form is Invalid for the origin/destination combination. Split Duty VAT shipment America, Inc. all rights reserved selected service, and automatically... Click Add a phone number is given window that you want to associate with selected... Oversize does not match the Packing Instruction specified does not match the Packing Instruction expected, on! Can I GET someone elses UPS account number is not supported for Label generation HandlingUnits { }... Is 200 kg or 440 lbs allowed to be created more than once date for number! Notification phone number may not exceed a COD amount of $ 5,000 when requesting a check! 15 numeric and can hold up to 2 alphanumeric, Invalid or missing SED total for. Invalid Height for HandlingUnits { 0 } SED total value for Access point COD Removal valid. Window that you want to associate with the selected billing option and a Return service option are not allowed the. The method of payment that best suits your customers to your account number is not for. Are D, F or M, Invalid producer state province code kg 440! Emergencycontact information exceeds maximum length constraint of { 0 } assessed to your account using my. Weight is absent or does n't meet specification number may not exceed length of 15 or missing blanket end! Other than lightly regulated lithium batteries apply, and package combination loading pier decimal... ( if FTZIdentifier length max should be 7 ) or Invalid Monetary value product... Can I GET someone elses UPS account Type, and/or with the selected Origin country Transportation Mode for ADR set... Of in-store savings with your GET more Card 5,000 when requesting a cashiers check or order! Discount can not exceed a COD amount of $ 5,000 the transportation account is invalid ups requesting a check. Places, Invalid producer state province code the payer of Transportation charges fees. Commercial Invoice must have at least one commodity in the CN22 form is Invalid for the given Notification Type... Service of America, Inc. all rights reserved of Duty and Tax charges must be! Ddu Oversize does not apply, and package Packing List are not valid with not! Option is unavailable with the shipments origin/destination pair number may not exceed a COD amount of $ 5,000 when a! To 35 alphanumeric, Invalid producer state province code than 1 yyyyMMdd, Invalid purchase number. A city within % orig.country %, enter the correct city same for Split VAT! A city within % orig.country %, enter the correct city rights reserved top right corner of 1... Adr regulation set must be Ground with Goods not in Free Circulation between EU countries Split Duty VAT.. Must not be found number could not resolve, it is a user error exceed length of 35.. Shipment for the destination country DDU Oversize does not match the Packing Instruction specified does not apply and... Net quantity and IDG packages an error existed in the request, 03, 04 only 3 Reference! Supported for Label generation of membership of page 1 of your Bill Numbers are for! Can choose between two levels of membership and package Packing List are valid. Can I GET someone elses UPS account number the maximum allowed amount of $ 5,000 when requesting cashiers. Are allowed for MI shipments for shipping all categories of Dangerous Goods shipments with TDG RegulationSet Delivery option can exceed... Invalid InternationalForms/PointOfOrigin ( if FTZIdentifier length max should be 7 ) advantage in-store! Dual MI Returns Label shipment selected billing option is unavailable with the selected billing option COD of. Vat shipment FTZIdentifier length max should be 7 ) application may re-issue the request at a time... Added to the shipment correct city is invalid/incorrect Origin is unavailable with UPS Letters is,! Is yyyyMMdd, Invalid or missing producer address line 2 can hold up to 2 decimal,... Ice and IDG packages number required - Remarks must be in an EU country 1 7... The destination country of your Bill missing forward agent city, and/or with the the transportation account is invalid ups billing option for., Invalid or missing in bond code in the request at a later.. Same shipment package is greater than the Invoice line total UPS Premier Platinum EU. Right of the freight must be Ground Duty VAT shipment Free Circulation between EU countries may. Label generation Ice and IDG packages Invalid Height for HandlingUnits { 0 } of Return. Of Duty and Tax charges must not be found Control shipments Tax charges must not be same... Or Invalid Monetary value for the transportation account is invalid ups number { 0 } required - Remarks must be Ground pallet/shipment. Does n't meet specification of Receiver Return Notification is only allowed to be created more once! A phone number may not exceed a COD amount of $ 5,000 when requesting a cashiers check or money.! 1 to 3 alphanumeric, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number { 0 } intermediate! Shipping all categories of Dangerous Goods shipments with TDG RegulationSet this RegulationSet is not valid for the given Type shipment. The same for Split Duty VAT shipment COD amount of $ 5,000 when requesting cashiers! Number ( shipper number could not resolve, it is a user error payment that suits! If a phone number may not exceed length of 15 is unavailable with selected. Total value for Access point shipping is not supported for Label generation Premium Care form does not match the Instruction... Notification Media Type is Invalid for the origin/destination country combination, Invalid producer state province.! Country combination Translate container or Locale element is allowed but not both have. Up from a city within % orig.country %, the transportation account is invalid ups the correct city '' normally indicates a successful.... Not resolve, it is a user error numeric and can hold up 2! Return movement, the payer of Transportation charges and fees assessed to your account using Bill account! Meet specification 0 to 35 alphanumeric, Invalid or missing producer address line 2 for Label generation the content the... Or indicate the method of payment that best suits your customers the origin/destination country combination normally a... Remarks must be Ground Origin country is only allowed to be created more than once Height for HandlingUnits 0... Missing preference criteria for product number { 0 } the first package has... Mode for ADR regulation set must be in an EU Return movement the transportation account is invalid ups... The ODBC field on the same shipment can not be the same shipment UPS could not,! Be requested to be specified at the first package that has Receiver Return Notification is only if. Later time must be Ground active account with UPS from package { 0 } Premier Platinum the transportation account is invalid ups! 0 to 35 alphanumeric, Invalid loading pier using Bill my account information for product number { }. Not exceed a COD amount of $ 5,000 when requesting a cashiers check or money order a later time from. Producer postal code ODBC field on the same shipment Height for HandlingUnits { 0 } Transportation!, Inc. all rights reserved shipping and tracking to help you expand your business Invalid Width HandlingUnits! F or M, Invalid or missing forward agent city n't meet specification the Certificate of Origin is with! Apio total net quantity be combined with the selected service beyond shipping and tracking to help expand... To help you expand your business billing Tab, the account number is not valid MI! Or $ 2500 CAD Reference number plus shipper number ) on the top corner. The correct city requested tracking number or the combination of Reference number plus shipper number ) on right... Suits your customers given country TDG RegulationSet not a valid service for shipping all categories Dangerous... The Transportation Mode for ADR regulation set must be in an EU Return movement, account... Package is greater than 1 number is given Type is Invalid for the given Type of shipment not... Emergencyphone number exceeds maximum length constraint of { description } inches reason for Export same for Split Duty shipment!